Support » Fixing WordPress » Broken dashboard – but not in all browsers

  • Resolved Prodromoi


    I logged in today and found that my dashboard was displaying in some very basic HTML rather than the way it normally appears:

    Last time I looked, obviously, nothing was wrong.
    The browser I mainly use is Firefox 3.6 – however, it appears just the same in IE 8.0.7600 on the same computer (Win7), and on Firefox 3.5.8 on a different (WinXP) computer!

    On the second computer I finally got it to display correctly using IE 8.0.6, but checking it with the first browsers, the problem remains.

    I updated to v2.9.2 in the hopes that this might fix the problem, but no.

    Any help would be appreciated!

    Here’s a link to what the dashboard looks like at the moment:

Viewing 8 replies - 1 through 8 (of 8 total)
  • Can you do the following for me please.

    1. Provide the path set for site_url in Admin > Settings > General
    2. Right click the dashboard page (the problem page), click on view source, copy all the source and plonk it into a pastebin,

    Then report the pastebin link back here for me to check…

    NOTE: Please do not post the code here, use the pastebin link provided please.



    I would but…

    I’ve just cleared all the cookies related to the site and tried again. Now I’m getting the normal appearance of the dashboard flick into view for a split second, which disappears leaving a white browser window with no source code.

    I’ve pressed “stop” as the page is still trying to load something, and the only source code I can see is:
    <iframe src="" width=1 height=1 frameborder=0></iframe>

    Does that help at all?

    (Re. Q1 – Admin/Settings/General of… where please?)



    OK, thanks. I’ve got some reading to do there, obviously…

    Any obvious suggestion where to start? (Other than with a backup!)


    The bottom linked provided(in above response) links to other threads, you might find some useful advice having a browse through those.

    Beyond that, read the info, follow the instructions.. it doesn’t get any easier unfortunately..

    Blog security is kinda like dealing with viruses, it’s something best dealt with by prevention, rather then tackling the problem after the infection.



    I’ll post an update in a day or two. I’ve done as much deletion as I can at the moment – currently waiting for my ISP to delete the DB and create a new one, then I have to rebuild…

    Thanks for the help.

    No problem, best of luck resolving your issues. 😉

    All seems to be well again. Having deleted the entire directory structure the database I’ve now rebuilt it and so far it looks to be fixed.

    Thanks for your assistance.

Viewing 8 replies - 1 through 8 (of 8 total)
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