Title: Broken Dashboard Last modified: August 31, 2016 --- # Broken Dashboard * [anacgaeta](https://wordpress.org/support/users/anacgaeta/) * (@anacgaeta) * [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/) * Hi, * I have logged into my WP page and it appears the dashboard is complete broken and unformatted. My website however is working just fine. I have not tweaked the code at all, have been working purely with the theme’s features and added plugins. * I have read many forums but cannot follow any of their advice because I cannot manage ANYTHING from the backend…so I cannot de-activate or delete plugins or update to a new version… Why is this happening in the first place and how do I fix it? * Here is a picture of my dashboard: [http://www.rachelsieder.com/wp-content/uploads/2016/01/broken-dashboard.png](http://www.rachelsieder.com/wp-content/uploads/2016/01/broken-dashboard.png) * Please help Viewing 4 replies - 1 through 4 (of 4 total) * [ramdai](https://wordpress.org/support/users/ramdai/) * (@ramdai) * [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/#post-7288147) * Yes, my dashboard looks just like that and web site seems to work fine * I was even able to type up a post, upload media, insert media, but then could not get to the publish button because it’s like there are two layers, and it was underneath. * I saw an error message –automatic update failed— trying to update to 4.5 i could not access the button, likewise with the update retry button near the error message * [ramdai](https://wordpress.org/support/users/ramdai/) * (@ramdai) * [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/#post-7288203) * James Huff also responded to my original post, his link is [here](https://wordpress.org/support/topic/v-442-automatic-update-f ailed-dashboard-display-mostly-unusable?replies=2#post-8292276) I contacted my host (Ipage) support, and got the message down below these comments– it fixed the problem. Maybe this will help others who know how to fiddle with files directly on the host server, or give them an alternate support line if they don’t * I had asked if there was a backup on my host, and was told there was not, so I purchased the 12.50/year package not thinking it would have a usable backup, with the horse out of the barn already, but maybe they automatically keep backups( whether you pay for them or not)or….i don’t know what else, but it seems to have worked retroactively * whatever, my site dashboard is back up * Hello Bob, * I have restored the wp-admin folder from the backup and now the WordPress dashboard at: [http://www.permaculturebob.com/wp-admin/](http://www.permaculturebob.com/wp-admin/) is displaying fine. You can upgrade the WordPress application now. Please check once again and if there any issues, let us know. * [ramdai](https://wordpress.org/support/users/ramdai/) * (@ramdai) * [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/#post-7288213) * update–The dashboard displays correctly at times, I was able to edit comments, but not publish new posts- as soon as i try it reverts to that convoluted double layer with many controls inaccessible. * also, as soon as I tried to look at a draft post it reverts back and i’m unable to publish because that control is displayed under the others * I was able to click the 4.5 update, but then it reverted and controls became messed up. * I have to do other things now, but would like to know what works for everybody else, I may have to try and muddle through the advice James gave about using fresh files from a new download, didn’t sound that complicated. * I’m guessing the backup was corrupted so whatever allows me to get the appearance of a useful dashboard is still not supported by good code. * [ramdai](https://wordpress.org/support/users/ramdai/) * (@ramdai) * [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/#post-7288290) * [this](https://wordpress.org/support/topic/v-442-automatic-update-f%20ailed-dashboard-display-mostly-unusable?replies=2#post-8292276) is the thread to look at, James gives good directions, my site finally seems ok * caution, only replace/remove from your server root directory the files in the wp4.5 download (dont remove/replace the content folder or the config.php file) * I removed everything first try (hence the value of saving everything in a backup file) and got a 403 error, restored everything back then just replaced the files in wp4.5 and was successful. * Please keep track and don’t do anything that can’t be undone, just in case) Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Broken Dashboard’ is closed to new replies. ## Tags * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * [formatting](https://wordpress.org/support/topic-tag/formatting/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 4 replies * 2 participants * Last reply from: [ramdai](https://wordpress.org/support/users/ramdai/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/broken-dashboard-5/#post-7288290) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics