Broken classes
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Hi, after the last plugin update I seem to be getting styling/class errors (on all my sites) when viewing/editing an order. This only happens on orders that have been paid using PayFast.
Here is a screenshot of the issue: https://snipboard.io/HvYrm0.jpg
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Hello,
Thanks for sending the screenshot that describes the problem.
To take a closer look, it would be great if you share your System Status Report, found under WooCommerce > Status, on your site.
Cheers.
Am experiencing the same thing as well
Hi, here is my system status: WordPress Environment WordPress address (URL): https://www.snooza.co.za Site address (URL): https://www.snooza.co.za WC Version: 7.8.0 REST API Version: ✔ 7.8.0 WC Blocks Version: ✔ 10.2.3 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: Apache PHP Version: 8.0.29 PHP Post Max Size: 32 MB PHP Time Limit: 120 PHP Max Input Vars: 3500 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.5.21-MariaDB-1:10.5.21+maria~deb10 Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 7.8.0 WC Database Prefix: wp_ Total Database Size: 150.11MB Database Data Size: 122.02MB Database Index Size: 28.09MB wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.43MB + Index: 0.25MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 2.96MB + Index: 2.04MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + 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+ Engine InnoDB wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 35.56MB + Index: 0.00MB + Engine InnoDB Post Type Counts attachment: 605 boxzilla-box: 1 custom_css: 2 elementor_library: 1 et_footer_layout: 1 et_pb_layout: 2 et_template: 2 et_theme_builder: 1 global_product_addon: 1 nav_menu_item: 79 oembed_cache: 1 options: 54 page: 58 post: 30 product: 114 product_variation: 225 revision: 386 shop_coupon: 13 shop_order: 3056 shop_order_refund: 10 spucpt: 2 template: 22 testimonial: 1 testimonials-widget: 120 wc_afrsm: 1 woo_discount: 2 woo_discount_cart: 1 wphash_ntf_bar: 1 yaymail_template: 11 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (57) Gravity Forms: by Gravity Forms – 2.7.9 Advanced Access Manager: by Vasyl Martyniuk vasyl@vasyltech.com – 6.9.12 Advanced Woo Search: by ILLID – 2.81 All 404 Redirect to Homepage: by wp-buy – 4.2 Autoptimize: by Frank Goossens (futtta) – 3.1.7 Birds Custom Login: by Frédéric Serva – 1.0.8 Boxzilla: by ibericode – 3.2.27 Easy FancyBox: by RavanH – 1.9.5 Enable Media Replace: by ShortPixel – 4.1.2 Conversios.io - All-in-one Google Analytics, Pixels and Product Feed Manager for WooCommerce: by Conversios – 6.3.2 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.16 Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.21.92 Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.2.0 Header and Footer Scripts: by Digital Liberation – 2.2.1 Intuitive Custom Post Order: by hijiri – 3.1.4.1 Justified Gallery: by Mateusz Czardybon – 1.7.3 Order Export & Order Import for WooCommerce: by WebToffee – 2.3.6 Post Thumbnail Editor: by sewpafly – 2.4.8 Post Types Order: by Nsp Code – 2.0.9 Really Simple SSL: by Really Simple Plugins – 7.0.5 Redirection: by John Godley – 5.3.10 Slider Revolution: by ThemePunch – 6.6.14 Search & Replace: by Inpsyde GmbH – 3.2.1 Shortcode in Menus: by Gagan Deep Singh – 3.5.1 ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.2.3 Side Cart WooCommerce: by XootiX – 2.2 SVG Support: by Benbodhi – 2.5.5 Category Order and Taxonomy Terms Order: by Nsp-Code – 1.7.7 Testimonials Widget Premium: by Axelerant – 4.0.4 Advanced Editor Tools: by Automattic – 5.9.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.23.4 Abandoned Cart Reports For WooCommerce: by Small Fish Analytics – 2.6.4 CTX Feed: by WebAppick – 5.4.22 Woo Discount Rules: by Flycart – 2.6.0 Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.3 Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.15.1 WooCommerce Checkout Field Editor: by WooCommerce – 1.7.9 WooCommerce Conversion Tracking: by weDevs – 2.0.10 Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.7.3 WooCommerce SnapScan Gateway: by WooCommerce – 1.2.1 (update to version 1.2.3 is available) WooCommerce Payfast Gateway: by WooCommerce – 1.5.4 WooCommerce Product Add-ons: by WooCommerce – 6.4.1 (update to version 6.4.2 is available) Sequential Order Numbers for WooCommerce: by SkyVerge – 1.9.7 WooCommerce Simply Order Export: by Ankit Gade – 3.0.13 WooCommerce: by Automattic – 7.8.0 Wordfence Security: by Wordfence – 7.10.0 WordPress Importer: by wordpressdotorg – 0.8.1 Yoast SEO: by Team Yoast – 20.9 WP-DBManager: by Lester 'GaMerZ' Chan – 2.80.9 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.15 WP Rollback: by GiveWP.com – 1.7.3 WP-UserOnline: by Lester 'GaMerZ' Chan – 2.88.1 WPS Hide Login: by WPServeur NicolasKulka wpformation – 1.9.8 Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.7 YayMail - WooCommerce Email Customizer: by YayCommerce – 3.2.9 YITH Purchased Column for WooCommerce: by YITHEMES – 1.1.7 YITH WooCommerce Quick View: by YITH – 1.28.0 Inactive Plugins (3) ShortPixel Adaptive Images: by ShortPixel – 3.7.3 WooCommerce Checkout Manager Pro: by Ephrain Marchan – 4.5.1 WooCommerce Extended Coupon Features FREE: by Soft79 – 3.3.3 Settings API Enabled: ✔ Force SSL: ✔ Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #4 - /shop/ Cart: #5 - /cart/ Checkout: #7635 - /checkout/ My account: #7 - /my-account/ Terms and conditions: #861852 - /terms-conditions/ Theme Name: SNooZA Version: 1.0 Author URL: https://www.maginemedia.com Child Theme: ✔ Parent Theme Name: Divi Parent Theme Version: 4.21.0 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ✔ Templates Overrides: mm-snoozatheme/woocommerce/checkout/thankyou.php mm-snoozatheme/woocommerce/single-product/price.php Admin Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-06-26 12:04:13 +02:00 Options: ✔ Notes: 159 Onboarding: completed Action Scheduler Complete: 4,923 Oldest: 2023-05-26 06:58:25 +0000 Newest: 2023-06-26 06:41:45 +0000 Failed: 2,133 Oldest: 2019-05-31 08:19:00 +0000 Newest: 2023-06-05 10:02:06 +0000 Pending: 6 Oldest: 2023-06-26 06:56:45 +0000 Newest: 2023-06-28 05:13:22 +0000 Status report information Generated at: 2023-06-26 08:48:41 +02:00 `
Hi @maginem
Thanks for sharing the requested information above.
Can you please share with us the fatal error logs (if any) under WooCommerce > Status > Logs?
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
Hi,
There are no fatal error logs unfortunately.
Hi. As mentioned, this is an issue with the 1.5.4 update. Rolling back the plugin to 1.5.3 does solve the issue (but because this is not a client side issue, I’ve kept it at 1.5.4 for now).
Note that this issue is found in the dashboard (Woocommerce > Orders > View any order completed using PayFast), i.e., when the Shop Manager or Admin views an order in the backend, the styles are broken as described in my initial ticket.Hi @simplysaru ,
I can confirm that the error is with updated 1.5.4 version. 1.5.3 is in order.
- The topic ‘Broken classes’ is closed to new replies.