Title: Broken
Last modified: January 5, 2024

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# Broken

 *  [Company 50](https://wordpress.org/support/users/co50/)
 * (@co50)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/)
 * This plugin does not work with the latest versions of WooCommerce. When you enter
   the API keys and Save, it presents 4 of the same error message asking you to “
   Enter your Secret key here” with ‘here’ being a link that when clicked brings
   up a “cannot load Woocommerce” error message. I’ve worked with every gateway 
   from Stripe to Authorize.net and this one is a mess. We ended up setting up a
   Stripe acct for the client for online sales. So much easier than dealing with
   this.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Tony Smedal](https://wordpress.org/support/users/msmedalj/)
 * (@msmedalj)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/#post-17336088)
 * Hi [@co50](https://wordpress.org/support/users/co50/),
 * Thank you for bringing this erroneous error message to our attention. We were
   able to observe and rectify this – the latest version of our plugin published
   this morning has that bug-fix.
 * Let us know if you have any questions, or if we can help in any way.
 *  [mrgregb123](https://wordpress.org/support/users/mrgregb123/)
 * (@mrgregb123)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/#post-17338622)
 * The plugin is still broken. While the errors previously mentioned no longer show
   up, the plugin still doesn’t declare itself properly as a payment method to WooCommerce,
   so it shows no available payment methods even if SecureSubmit is enabled and 
   full configured.
 *  [Tony Smedal](https://wordpress.org/support/users/msmedalj/)
 * (@msmedalj)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/#post-17338805)
 * Hey [@mrgregb123](https://wordpress.org/support/users/mrgregb123/),
 * I suspect the issue you’re running into is actually the Blocks vs. Shortcodes
   incompatibility issue for WooCommerce checkout pages. Please have a look [here](https://woo.com/document/cart-checkout-blocks-status/#section-6)
   for instructions that I think will get you in the right direction.
 * If that doesn’t do the trick please let us know and we’ll dig into this further.
   The plugin is tested and working though, so I think this will help resolve your
   issue.
 *  [mrgregb123](https://wordpress.org/support/users/mrgregb123/)
 * (@mrgregb123)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/#post-17338870)
 * Well, it isn’t an issue unless your plugin doesn’t work with the latest versions
   of WooCommerce, which is what I said at the beginning. Stripe works. Paypal works.
   Authorize.net works. Are you confirming your plugin is not compatible with the
   newer WooCommerce checkout?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Broken’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-securesubmit-gateway/assets/icon-256x256.png?
   rev=3385858)
 * [Global Payments SecureSubmit Gateway](https://wordpress.org/plugins/woocommerce-securesubmit-gateway/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [mrgregb123](https://wordpress.org/support/users/mrgregb123/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/broken-705/#post-17338870)