Support » Plugin: ReviewX - Multi-criteria Rating & Reviews for WooCommerce » Broke Woocommerce User Dashboard Page

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Arifur Rahman Naim

    (@arnaim)

    Hey @iamamritdas,

    Sorry for the inconvenience. Can you please leave a screenshot over https://reviewx.io/support/ and our team will take care right away.

    Regards.

    Hey @arnaim,

    Yah sure.. Here is the screenshot one of my clients site => https://prnt.sc/uqmi8v

    Everything was okay but when I installed this plugin it broke the my account page..

    Best Regards,
    Amrit

    Plugin Contributor amin

    (@amin7)

    Hi @iamamritdas

    Can you please share your theme name? We have checked several themes, and the design is ok. Need to check your theme.

    Thanks

    Hello @amin7,

    Yah buddy why not. I am using Kapee – Fashion Store WooCommerce Theme.

    Regards,
    Amrit

    Plugin Contributor amin

    (@amin7)

    Hi @iamamritdas

    Thanks for the theme name.

    I have checked it and it seems there is some CSS conflict with ‘Kapee’ theme and ReviewX on my account page. Please allow us some time to figure it out, and the solution.

    I will inform you over here, or if you want in your email, then please send us your email address here: support@reviewx.io

    Regards.

    Amin

    Plugin Contributor amin

    (@amin7)

    Hi @iamamritdas

    We have fixed the design issue for ‘Kapee’ theme.

    Please use the following CSS, in Customizer > Additional CSS section.

    https://codepen.io/beyond88/pen/vYGqLmy

    We will add this theme specifically CSS in our plugin next release.

    Thanks for your patience and cooperation.

    Regards

    Amin

    Hey @amin7,

    Thanks buddy for all the support. Its now working fine.. Love This plugin.. 🙂

    Best Regards,
    Amrit

    Plugin Contributor amin

    (@amin7)

    Hey @iamamritdas

    Good to know that it’s working fine.And thanks to you also, for raising this issue.

    Buddy, as you said you love this plugin, we will be really happy and also it is encouraging for us if you give a 5-star rating for this plugin.🙂

    Regards

    Amin

    Hey @amin7

    I already gave a 5 star rating for your hard works buddy. Cheers!

    Btw, I got another issue that I can not edit the date of review. On another way when I try to edit from comment section it redirects to a critical error page.. “There has been a critical error on your website. Please check your site admin email inbox for instructions.” Please fix it buddy..

    Best Regards,
    Amrit

    • This reply was modified 3 months, 3 weeks ago by Amrit Das.
    • This reply was modified 3 months, 3 weeks ago by Amrit Das.
    Plugin Contributor amin

    (@amin7)

    Hi @iamamritdas

    You are awesome, Thank you so much for your rating.🙂

    Regarding this critical error issue, I could not replicate it in my side, we had an issue like this but that was already fixed. Are you using the updated version of ReviewX [v 1.1.12] ?

    ‘when I try to edit from comment section’ — You can edit from ReviewX All review section, as well as from the WordPress comment section.

    I tried both ways, but could not find the error issue.

    If you still facing this issue with the latest plugin, then if possible share your site admin access, here support@reviewx.io

    We can check then.

    Thanks

    Plugin Contributor amin

    (@amin7)

    Hey @iamamritdas

    Hope everything going well, I did not hear from you about your issue. I think it is solved.

    Just to inform you that, We have released a new version of ReviewX free and pro.

    ReviewX free: 1.1.13
    ReviewX Pro: 1.0.18

    We have introduced some new features like Separate settings to enable ‘External & Internal’ video attachment, Send & Cancel action for all WooCommerce reminder emails, a new shortcode for custom profile image uploader.

    I hope you will enjoy the updates.

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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