Title: broke website
Last modified: August 30, 2016

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# broke website

 *  Resolved [csleh](https://wordpress.org/support/users/csleh/)
 * (@csleh)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/)
 * thoroughly broken. upload said it was finished and I had to rest permalinks, 
   then everything broken and my username is gone, so I can’t log in to make any
   changes.
 * [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896373)
 * Hi csleh,
 * I am sorry for the inconvenience.
    Do you mind reaching out to me at support 
   at servmask.com, so I can have an engineer investigate your case further?
 *  Thread Starter [csleh](https://wordpress.org/support/users/csleh/)
 * (@csleh)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896380)
 * I believe the problem was mainly that the admin email was changed — the same 
   username was used on both old and import site but neither had the email address
   it changed to.
 * Then the new theme had a problem and I couldn’t get a password reset because 
   of the incorrect email.
    After I was able to set up a new admin in mysql I could
   get back in, and found that import/rewrite had worked.
 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896391)
 * Thank you for the update, csleh.
    Has your site been migrated successfully and
   properly?
 *  Thread Starter [csleh](https://wordpress.org/support/users/csleh/)
 * (@csleh)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896415)
 * I don’t know. The posts/pages/media moved and the advanced custom fields are 
   all in place. It looks like some other info in database is untouched (like form
   fields) but some is suddenly gone (like an add-on to those form fields).
 * Now the visual editor and extended toolbar are gone. I don’t know what’s related
   to moving or something else.
 * The development server is not windows but the new server is. I’m suspecting something
   is funny on this windows server and that may be the root of all issues, including
   the database mess up on migration–although the user email changing doesn’t make
   sense for any issue.
 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896439)
 * If you would like the engineer to take a look further, please feel free to reach
   out to us at support at servmask.com
 * Always happy to help!
    Pim
 *  Thread Starter [csleh](https://wordpress.org/support/users/csleh/)
 * (@csleh)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896440)
 * I forgot to mark this as resolved. I still don’t know why the database borked
   or the admin email changed, but the other problems were fixed when I added a 
   new admin and used that profile.
 * So except for noting that quick access to the database in case of lockout is 
   a good idea, I would recommend this plugin for when replacement of everything
   is preferable to regular import. I’m especially impressed with your responses
   here and attempts to help. Thank you!
 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896442)
 * Thank you for your kind words, csleh and for being our user!
 * You may try importing the .wpress file (that has problem with the changed admin
   email) on your localhost and see if the issue persists.
    I am guessing the problem
   is actually from your exported site.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘broke website’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
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 * 7 replies
 * 2 participants
 * Last reply from: [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/broke-website-1/#post-6896442)
 * Status: resolved