Broke site

  • zo1234

    (@zo1234)


    2 years, 8 months ago

    Broke site as soon as I activated it. Neato. I read in other reviews that the plugin author said ‘it’s meant for advanced users’ and ‘manually adjust settings’.

    1) Well that should be in big bold words on the plugin page

    2) You should put more emphasis on guiding users through the process

    3) That’s a great way to make a plugin less popular, since this is a frontend facing product, where your average user isn’t tech savvy. A successful plugin will cater to the dumbest of the dumbest people who are also in a rush. Most people aren’t tech-savvy and just want to push ‘activate’, click on a few recommended settings, and go. People shouldn’t have to read up documentation just for a freakin plugin. It’s up to the WP plugin author to make that possible, not the users. Or don’t, and let a better competitor come along who does. This is why the customer is always right. Because better competition will always come along and they’ll just switch to them.

    A lot of cynical IT people will say “user error” or “you’re lazy” or “you’re retarded” lol. No, it’s that business owners have 100 other things – which are usually more profitable and higher ROI – to focus on, and plugins not working shouldn’t be one of them.

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  • Plugin Author Raul P.

    (@alignak)

    2 years, 8 months ago

    A lot of cynical IT people will say “user error” or “you’re lazy” or “you’re retarded” lol. No, it’s that business owners have 100 other things – which are usually more profitable and higher ROI – to focus on, and plugins not working shouldn’t be one of them.

    I’m not sure what you mean with your review, this is a complain, not a review. The point is, if you are not a developer you should not try to use a plugin that says it’s for developers. It’s written on the description.
    As a business owner, I agree you should focus on managing the business, so instead of trying to do technically advanced things you don’t understand, or don’t have enough time to learn, please hire some developer instead.

    You can buy a toolbox but if you don’t know how to use it, you don’t return to the store to complain that the work was not done properly. Hire a specialist and they will do it for you.

    The plugin is provided as it is, free of charge with gpl license. You can use or modify it anyway you want it.

    Plugins are also needed for developers… The repository has nothing to do with your skill level. It’s take it or leave it.

    That being said, speed optimization is a complex and technically advanced task that requires manual work to be completely done. There are other plugins that make it easier but don’t go as far in results, so feel free to stick with those, or feel welcome to ask for support if you have the time to bother with the technical part.

    There is no emphasis on guiding the users because each site is different. You need to understand what you are doing and how things work before attempting to fix it. There is a general help tab with recommend defaults, but that is generic and may or may not work for your site.

    If it breaks, hire someone that knows how to use it and how server cache works when you are minifying css and js files… Or try other solutions.

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