Support » Plugin: WP Mobile Menu - The Mobile-Friendly Responsive Menu » Broke my Website & It doesn’t work

  • Resolved elsytolisaez

    (@elsytolisaez)


    Hello,

    Your plugins has several problems and please, I need help urgently:

    1– Using Storefront, Woocommerce, and PageBuilder, I’ve tested this plugin on two of my websites throught two mobile devices, and two browsers as well. And the first error is always the same. When I open my homepage the first time, the “mobile menu” works fine, but if I go to another page, or even if I refresh the same page or homepage, the “mobile menu” will no work anymore. If you try to touch the menu button nothing happen, except that my website address mydomain.com/ will show this symbol “#” added, for example: mydomain.com/#.

    2– The first issues is not enough for me to ask for solutions. But, If this plugin broke my whole website, maybe your PLUGIN is causing a lot of problems to other people as well. A technician from my hosting said that maybe your plugin has some elements “hard-coded”.

    After uninstalling the plugin and refreshed my website I received the following errors:

    a) Warning: fopen(photography-portfolio/photography-portfolio.php): failed to open stream: No such file or directory in /home/MyDomainName/public_html/market/wp-includes/functions.php on line 5462

    b) Warning: fread() expects parameter 1 to be resource, boolean given in /home/MyDomainName/public_html/market/wp-includes/functions.php on line 5465

    c) Warning: fclose() expects parameter 1 to be resource, boolean given in /home/MyDomainName/public_html/market/wp-includes/functions.php on line 5468

    So, I went to my FILE MANAGER on CPANEL, to find the errors inside the functions.php (folder wp-includes) and I found the following lines:

    I: // We don’t need to write to the file, so just open for reading.
    $fp = fopen( $file, ‘r’ );
    II: // Pull only the first 8kiB of the file in.
    $file_data = fread( $fp, 8192 );
    III: // PHP will close file handle, but we are good citizens.
    fclose( $fp );

    When I removed these lines, my website didn’t show the errors, but instead of that, show a lot of new errors. Then I decided to remove the lines one by one to see each problem separately, and after this action, my website didn’t work anymore, and I’ve tried everything.

    I needed to pay to my hosting services to restore my website again. But the problem is that this version of my website still has YOUR PLUGIN installed, and I’ll kindly ask you to fix it to give me the option if I want to keep or remove it from my website.

    People needs to remove every kind of plugins cleanly without any issues or failure of any kinds. I hope you could fix these problems rapidly, because I need to move forward.

    Thank you.

    The page I need help with: [log in to see the link]

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