Broke my site

  • Ringdal

    (@ringdal)


    3 years, 4 months ago

    I tested this plugin only to find out it could not be used on my site without paying for it. Uninstalled it and it leaves my site broke. Be aware not to install unless you know exactly what you are doing.

    Maria

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author upcasted

    (@upcasted)

    3 years, 4 months ago

    Hi @ringdal!

    I am sorry to hear this happened! Please write to us on contact@upcasted.com so we can help you fix this issue.
    We would also like to get a more detailed feedback so we can prevent such problems in the future.

    Plugin Author upcasted

    (@upcasted)

    3 years, 4 months ago

    @ringdal we just fixed the bug.

    Some of the images could not be displayed while the plugin was activated. This was happening because of a small error in code.

    The plugin could never break a website. This is because the free version does not interfere with the files that were already in Media Library.

    Now they should show up fine.

    We would like to kindly ask you to change the review, now that the problem is solved.

    Also please contact us on our website. A cool surprise awaits you!

    Thank you!

    • This reply was modified 3 years, 4 months ago by upcasted.
    • This reply was modified 3 years, 4 months ago by upcasted.
    • This reply was modified 3 years, 4 months ago by upcasted.
    • This reply was modified 3 years, 4 months ago by upcasted.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 4 months ago

    Moderator note:

    >> We would like to kindly ask you to change the review, now that the problem is solved.

    Also please contact us on our website. A cool surprise awaits you! <<

    I hope, @upcasted, that you are not offering a reward for a good review. That’s a violation of the guidelines and would be reported to the plugins team.

    Plugin Author upcasted

    (@upcasted)

    3 years, 4 months ago

    @sterndata for sure not. Every person is entitled to a personal public opinion about a product.

    Actually we wanted to offer a free plugin setup so we can demonstrate to @ringdal that the plugin works perfectly and is safe to use now.

    Also we want to get in touch with our users because we collect from them very valuable feedback that helps us develop a batter plugin.

    • This reply was modified 3 years, 4 months ago by upcasted.
Viewing 4 replies - 1 through 4 (of 4 total)
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