Support » Plugin: Mouseflow for Wordpress » Broke My Entire Website

  • I installed the plugin, thinking that it would be a great way for me to gain access into my reader’s blocks, friction points, and more…

    But then, when I checked my blog about 3-4 hours later, I noticed that ALL of the text was completely screwed up. Spacing was WAY off, margins were making it hard to read, and everything was WAY out of whack.

    I deactivated this plugin, and everything went back to normal. I will not be using this every again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mouseflow

    (@mouseflow)

    Hi Jon

    I’m really sorry that our plugin has negatively impacted your site in this way. Our developers have identified the issue and will roll out a fix for this later today.

    I’ll be in contact to update you when the issue has been resolved.

    Best
    Caspar Reece
    Customer Success Advocate

    Plugin Author mouseflow

    (@mouseflow)

    Hi Jon

    I’m happy to let you know that our developer team have rolled out an update to our WordPress plugin that have resolved the issues you were having.

    To resolve the issue for your site please update the plugin to the newest version (2.0.0) in your dashboard – or alternatively uninstall the plugin and install it again.

    I hope this helps – please let me know if you have any further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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