Support » Plugin: Facebook Instant Articles & Google AMP Pages by PageFrog » Breaks other plugins and has no support

  • I’m extremely disappointed with the authors of this plugin. A few weeks ago, I opened a support thread asking for help and no one ever cared to reply me. As it turns out, the plugin implements some bad practices that end up breaking my own plugin—Nelio Content—(and probably others). As you can see in the support thread I linked, not only did I describe the problem we faced, but also offered the solution they had to implement to fix the issue.

    A quick look at their support forums reveals that the authors are no longer replying to their users. I understand that the authors of a free plugin cannot (and probably should not) offer the same support level as paid plugins, but it looks like it’s been months since the last interaction of the authors in a support thread. I even tried to contact them via Twitter with no luck.

    Hopefully, the authors will find some spare time in the upcoming future and address this and other issues. In the meantime, I’ve been forced to add the fix in my own plugin so that my users can use both solutions. However, if Pagefrog keeps neglecting its users, I’d recommend you not to use it and look for a different solution.

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