• Resolved bastienchilloux

    (@bastienchilloux)


    Worked well until this plugin disable all my independent Vimeo embedded links and my image galeries.

    Rolling back to previous WordPress version or plugin version don’t solve the issue.

    Disabling it makes my Vimeo embedded link and galeries reappear.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Martin von Berg

    (@martinvonberg)

    Hi,

    sorry for the inconvenience. I need more information about your setup (Apache, PHP, WordPress, Plugin Versions) to try to solve the problem. And even the error messages you get out of the site (best is Query Monitor).

    Best Regards, Martin

    Thread Starter bastienchilloux

    (@bastienchilloux)

    Latest WordPress and plugin versions.

    No error message on the website, but it disables/hides all my galeries and Vimeo embedded links.

    Plugin Author Martin von Berg

    (@martinvonberg)

    Hi, I’m just updating and testing. I updated my live site to WP 6.9 just now: It works. It also works on my local test-site (WAMP) with different PHP Versions. What I see is: YT-Videos are not shown anymore (even without the plugin due to now security Plugin). So, please, install Query Monitor and tell me what it reports for this plugin

    Plugin Author Martin von Berg

    (@martinvonberg)

    Thread Starter bastienchilloux

    (@bastienchilloux)

    Installed and plugin enabled again. What do I have to look at?

    I’m not a dev expert.

    Thank you for your support!

    Plugin Author Martin von Berg

    (@martinvonberg)

    according to the manual (https://querymonitor.com/wordpress-debugging/how-to-use/#_4-php-errors ) you should see the QM notes in the toolbar. Is it red on the admin site? So, open it and copy the PHP-error-message. (It is not possible to add images here ). Open the page(s) in another tab where my plugin brakes your site. At least QM should show at the bottom of the page. Get the PHP-message from this.

    Please, Send these error messages to me. You could also use a PN.
    What is the link to the affected page(s)?

    Plugin Author Martin von Berg

    (@martinvonberg)

    x

    Thread Starter bastienchilloux

    (@bastienchilloux)

    Indeed, it is red.
    There is no PHP error message when I click on it.

    Only one script red error related to my theme.

    Maybe I am checking wrong but it seems there is no PHP error.

    All the website is affected with galeries and embedded Vimeo videos hidden/disabled on all pages/articles.

    Thank you very much for your help and your time!

    Plugin Author Martin von Berg

    (@martinvonberg)

    ok. I need more information. We can’t send screenshots here. I won’t add my private E-mail here. See contact under: https://www.berg-reise-foto.de/info/Impressum/.

    I can’t reach your site.

    Plugin Author Martin von Berg

    (@martinvonberg)

    Sorry, I forgot to say: I have to leave now for other business. Could only answer tomorrow.

    Plugin Author Martin von Berg

    (@martinvonberg)

    I state that the problem has been resolved with the update to version 3.2.0 of my plugin. It seems that the complexity of the affected site, which utilizes 39 plugins, contributed to the difficulty of pinpointing the exact source of the issue. After a thorough investigation with testing suites, I came to the conclusion that my plugin performs as expected under typical circumstances. Therefore, the issue appeared to stem from compatibility with one or more of the other plugins installed on the affected site. A more accurate framing of the situation would be “Plugin does not work together with one of my plugins.”

    In the spirit of open-source collaboration, it’s crucial to maintain a respectful and cooperative environment. As open-source contributors, we strive to offer timely updates and support within our capacity. However, due to the inactivity and lack of response, we have had to consider the issue as closed at this point. We greatly appreciate community members like yourself who actively partake in improving our software. Your feedback is invaluable, and we encourage open dialogue and continuous collaboration moving forward.

    Best Regards

Viewing 11 replies - 1 through 11 (of 11 total)

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