• Resolved joneiseman

    (@joneiseman)


    If you set WP_DEBUG and WP_DEBUG_DISPLAY to true in your wp-config.php file and enable this plugin then go to Appearance->Customize you will see a blank page (with php 7).

    Here’s what I see in the Developer console:

    customize.php?return=%2Fwp-admin%2Fplugins.php:5045 Uncaught SyntaxError: Unexpected token <

    Looking at the source code for the Customize page I see this:

    <br />
    <b>Notice</b>:  Undefined index: label in <b>.../staging/1/wp-admin/includes/media.php</b> on line <b>1721</b><br />

    Looks like this was already reported here: https://wordpress.org/support/topic/cant-customize-w-filebird-enabled-on-generatepress/

    I found the same error when switching the theme from GeneratePress to TwentySeventeen (and only enabled this one plugin).

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter joneiseman

    (@joneiseman)

    Hi Tommy,

    Did you set the following in your wp-config.php file?

    define('WP_DEBUG', true);
    define('WP_DEBUG_DISPLAY', true);

    Thanks,
    Jon

    Plugin Author Ninja Team

    (@ninjateam)

    oh yes, you can see I did it in the screencast above at 0:23

    Thread Starter joneiseman

    (@joneiseman)

    I sent you a version to reproduce the problem. Please ignore that since it doesn’t really show the problem. I will try again tomorrow. It looks like it has to do with something in the database. If I delete all the extra database tables associated with unused plugins then the problem goes away.

    Plugin Author Ninja Team

    (@ninjateam)

    Thank you Jon 🙂

    Thread Starter joneiseman

    (@joneiseman)

    I sent you an updated version that shows the problem.

    Thanks,
    Jon

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @ninjateam I’m a month late but I’ve archived all of your admin/login asks and temporarily flagged your account.

    I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Author Ninja Team

    (@ninjateam)

    Hi @jdembowski Oh sorry, I don’t know about it, I just want to help the user fast. I will not make the same mistake again.

    Thank you for letting me know,
    Tommy

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Thanks! I’ve removed the flag as that’s a great reply. I’m sure you won’t ask again.

    (Just to be complete as a few people have done this too: don’t post your email or contact URL to walk around that rule. Some people have thought “I can’t ask here so lets move to the side and do that thing I can’t do” and that just doesn’t end well.)

    Plugin Author Ninja Team

    (@ninjateam)

    Thank you for your help and reminder too 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘breaks Customize page with WP_DEBUG’ is closed to new replies.