Title: Breaking mobile scroll Last modified: December 12, 2020 --- # Breaking mobile scroll * Resolved [sbwd](https://wordpress.org/support/users/sbwd/) * (@sbwd) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/) * On every website I have with this plugin (over 50), scroll is not working on the mobile sites, making the sites unusable. - This topic was modified 5 years, 7 months ago by [sbwd](https://wordpress.org/support/users/sbwd/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbreaking-mobile-scroll%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/breaking-mobile-scroll/page/2/?output_format=md) [→](https://wordpress.org/support/topic/breaking-mobile-scroll/page/2/?output_format=md) * [ffh4500](https://wordpress.org/support/users/ffh4500/) * (@ffh4500) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13782098) * Yup, doing the same for me. * I think this is in relation to the new update of WordPress, wasn’t doing it before the update but it is doing it now. * You can see this in action @ [https://wall2wall.photos](https://wall2wall.photos) * [xuanvinhtd](https://wordpress.org/support/users/xuanvinhtd/) * (@xuanvinhtd) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13782618) * Yes, same with me on mobile. I found is issue, when show messager bar at bottom of web, we cannot scroll. * Please help me fix it. - This reply was modified 5 years, 7 months ago by [xuanvinhtd](https://wordpress.org/support/users/xuanvinhtd/). * [xuanvinhtd](https://wordpress.org/support/users/xuanvinhtd/) * (@xuanvinhtd) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13782638) * Now, I just remove this plugin after then I can scroll normal Waitting support team fix it… * [usmanmughal1226](https://wordpress.org/support/users/usmanmughal1226/) * (@usmanmughal1226) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13783073) * I have installed Two Website this Plugin (The Official Facebook Chat Plugin). These Website Mobile View Scrolling is Braked. When Disable Plugin (The Official Facebook Chat Plugin) then scroll fine. So Please Help Me for Fix this Issue. * [KaRoLeQ](https://wordpress.org/support/users/karoleq/) * (@karoleq) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13785344) * I had the same problem. Facebook added the **fb_new_ui_mobile_overlay_active** class to , setting the overflow: hidden; My solution that works: `body{ overflow: hidden! important; }` - This reply was modified 5 years, 7 months ago by [KaRoLeQ](https://wordpress.org/support/users/karoleq/). Reason: edit format * [kalamun](https://wordpress.org/support/users/kalamun/) * (@kalamun) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13785748) * The simplest way is overriding css overflow on , adding this rule in the custom CSS of your theme * `body { overflow: auto !important; }` * Plugin Author [Facebook](https://wordpress.org/support/users/facebook/) * (@facebook) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786239) * Hi all – thanks for reporting this issue. I can reproduce it on the pages you’ve shared. * Can I just confirm what version of the plugin you are using here? * Thanks, * Facebook Team * [kalamun](https://wordpress.org/support/users/kalamun/) * (@kalamun) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786420) * [@facebook](https://wordpress.org/support/users/facebook/) I’m using version 1.9 * [xuanvinhtd](https://wordpress.org/support/users/xuanvinhtd/) * (@xuanvinhtd) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786628) * [@facebook](https://wordpress.org/support/users/facebook/) I’m using version 1.9 too * [kongurufr](https://wordpress.org/support/users/kongurufr/) * (@kongurufr) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786790) * Same very annoying problem with 1.8 or 1.9 since 2 – 3 days. Please fix it ASAP, I’m losing clients. * [kalamun](https://wordpress.org/support/users/kalamun/) * (@kalamun) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786831) * [@kongurufr](https://wordpress.org/support/users/kongurufr/) the fix is up here * [kongurufr](https://wordpress.org/support/users/kongurufr/) * (@kongurufr) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786858) * Your custom code doesn’t work. * [kalamun](https://wordpress.org/support/users/kalamun/) * (@kalamun) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13786925) * Probably you haven’t applied it correctly or you haven’t refreshed your cache * [jasmy](https://wordpress.org/support/users/jasmy/) * (@jasmy) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13787464) * I had the same problem. I’m using version 1.9 too. * [tzurko](https://wordpress.org/support/users/tzurko/) * (@tzurko) * [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/#post-13789504) * I was having the issue where you could not scroll up or down with a finger on mobile with my sites using this plugin. I found a work around. Edit chat plugin- > Go thru the facebook process and make sure “Automatically Expand” is turned off. It worked for me. Flush your site and browser cache - This reply was modified 5 years, 7 months ago by [tzurko](https://wordpress.org/support/users/tzurko/). - This reply was modified 5 years, 7 months ago by [tzurko](https://wordpress.org/support/users/tzurko/). Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/breaking-mobile-scroll/page/2/?output_format=md) [→](https://wordpress.org/support/topic/breaking-mobile-scroll/page/2/?output_format=md) The topic ‘Breaking mobile scroll’ is closed to new replies. * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png? rev=2398892) * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/) * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq) * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/) * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/) * 17 replies * 10 participants * Last reply from: [KaRoLeQ](https://wordpress.org/support/users/karoleq/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/breaking-mobile-scroll/page/2/#post-13790431) * Status: resolved