Support » Plugin: Custom Facebook Feed » Break with latest WP4.5 install

  • Resolved alwaysalready

    (@alwaysalready)



    Hi

    I’ve run into a problem with the custom Facebook feed plugin with the latest WP4.5 install. After updating to 4.5 the admin backend started behaving badly, with some widget details missing (e.g. the Jetpack stats graph on the dashboard not showing up), page content blank (e.g. media library not showing the list of media, and Jetpack’s ‘appearance->edit css page blank), ‘select all’ not working in any of the lists, etc.

    I deactivated all the plugins and then one-by-one activated them. Unfortunately, the custom Facebook feed plugin seems to be the culprit. When I activate it things seem to go haywire again.

    Wondered if anyone else has seen this behaviour?

    https://wordpress.org/plugins/custom-facebook-feed/

Viewing 15 replies - 1 through 15 (of 36 total)
  • Yep having the same issue. Breaks the ajax in wordpress admin. Help!

    Not sure if this is related. But very well could be. But with WP 4.5 and this plugin the following JS error is generated:

    Uncaught Error: Syntax error, unrecognized expression: #cff-admin a[href*=#]:not([href=#])

    And this is causing havoc with any other plugins that rely on JS.

    Just a heads up, I can concur getting the same error on all admin pages.

    Spencer

    Chiming in as well…I’m also getting the same error with this plugin after upgrading to 4.5.

    Plugin Author smashballoon

    (@smashballoon)

    Hey guys, thanks for letting us know. I’m looking into this now and should have a solution shortly…

    John

    Plugin Author smashballoon

    (@smashballoon)

    I just released an update which should fix this issue. Please update to version 2.4.1.1 and let me know whether it resolves the problem.

    Apologies for the issue!

    John

    That looks to have fixed it. Thanks for the prompt response!

    Plugin Author smashballoon

    (@smashballoon)

    Awesome, glad to hear that fixed it. Apologies for any inconvenience.

    If anyone else still has an issue after updating then please let me know.

    John

    Excellent, all good now thanks!

    Working now. Many thanks – really impressive response. Also, thanks for the fantastic plug-in!

    Still broken for me, causes the wp-admin dashboard to go blank when I activate it. Showing WordPress 4.5 & this plugin’s 2.4.1.1 updated. I should note that I have narrowed my issue down to this and one other plugin by disabling & re-enabling all plugins via FTP.

    Plugin Author smashballoon

    (@smashballoon)

    Hey GMLGeek,

    Is it possible to narrow it down from the two plugins to see whether our plugin is actually the one causing the issue? We haven’t had any other reports of it causing a blank screen after updating but I definitely want to make sure there isn’t an issue.

    If it is our plugin that’s causing the problem then would you be able to contact us via our website with login details to the site (and preferably FTP too so that we can try activating/deactivating the plugin) on this page? Please include a link to this thread so that I know what it’s in reference to.

    Many thanks,

    John

    If I disable both plugins, and re-enable only CFF, it still happens. When I enable only the other plugin, it still happens. I’ll send you the logins and await your reply.

    Plugin Author smashballoon

    (@smashballoon)

    Perfect, thanks!

    Plugin Author smashballoon

    (@smashballoon)

    Hey GMLGeek,

    Thanks for the login info. I found the problem. The issue is that your site is hitting it’s PHP memory limit. Here’s the error I get when activating all of your plugins:

    Fatal error: Out of memory (allocated 34603008) (tried to allocate 90112 bytes) in /homepages/7/d247834814/htdocs/wp-includes/functions.php on line 3553

    What’s happening is that when you have all of the plugins activated it’s using up more PHP memory resources than you currently have allocated. To demonstrate this, if you deactivate another 1-2 plugins and then activate our plugin and the other plugin you mentioned then they will work fine. But if you then activate those other 2 plugins again then you hit the memory limit. This gives the impression that it’s our plugin which is causing the issue, but in fact it’s just whichever plugin you activate last which causes your site to exceed the limit. I’m guessing that WordPress 4.5 uses more resources than 4.4 and so this is why you’re encountering the issue after updating.

    The good news is that this is easy to fix. You can either increase your PHP memory limit yourself by referring to these directions, or ask your web host to increase them for you.

    Let me know whether that makes sense, or if you have any questions at all.

    John

Viewing 15 replies - 1 through 15 (of 36 total)
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