Break checkout

  • Resolved benreyes15

    (@benreyes15)


    3 years, 3 months ago

    the issue is the WooCommerce Multi-Step Checkout Version 2.13 | By SilkyPress | but with the free version of YITH WooCommerce Wishlist is working properly and in the checkout page is just fine and working properly,
    but once I install the YITH WooCommerce Wishlist Premium in the checkout page the shop table checkout review order and the checkout payment table desappear as this video that I uploaded to youtube ; https://www.youtube.com/watch?v=mV60dg2ZfeA

    my dear is there some solution for this issue?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    3 years, 3 months ago

    The YITH WooCommerce Wishlist Premium is a commercial plugin and we cannot test with it. But the WooCommerce Multi-Step Checkout plugin is open-source and the developers at YITH could test the issue for you and help you out.

    Thread Starter benreyes15

    (@benreyes15)

    3 years, 3 months ago

    I can send you the premium plugin through email so you can fix the problem with your plugin multi step checkout, can you provide me a email to proceed to send it ?

    • This reply was modified 3 years, 3 months ago by benreyes15.
    Plugin Author Diana Burduja

    (@diana_burduja)

    3 years, 3 months ago

    Please contact the developers at YITH for the issue. Any premium plugin comes with support in case something doesn’t work as expected.

    Thread Starter benreyes15

    (@benreyes15)

    3 years, 3 months ago

    My dear diana , hi again
    They said that the WooCommerce Multi-Step Checkout plugin is the problem not them and that it is working properly so please can you help to fix this, I have the free WooCommerce Multi-Step Checkout plugin but I will get the pro it is pretty good tools but I am afraid of buying it and please can you help with that ?

    Plugin Author Diana Burduja

    (@diana_burduja)

    3 years, 3 months ago

    I’m sorry the WooCommerce Multi-Step Checkout plugin is the problem. Did you consider trying out other multi-step checkout plugins? Is the problem showing up also there?

    Thread Starter benreyes15

    (@benreyes15)

    3 years, 3 months ago

    Yes I’ve tried with this : MultiStep Checkout for WooCommerce By ThemeHigh,
    With that one above it is working properly ,
    But the one that I want and love is Multi-Step Checkout Version | By SilkyPress ,
    You know how it is the human when we have feelings on something so please helpe me ?

    I was about to buy your premium but Ive decided to test it out with the free version but I found that issue

    • This reply was modified 3 years, 3 months ago by benreyes15.
    Plugin Author Diana Burduja

    (@diana_burduja)

    3 years, 3 months ago

    Can you give me a link to your website so I can see the issue? I need to look through the checkout page’s HTML, so a video or a screenshot will not help.

Viewing 7 replies - 1 through 7 (of 7 total)
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