Brands questions
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- The brands functionality introduced in 9.6.0 is automatically added to the product block on my site. I can’t edit it out.
- How can I show the brand logo instead of the text?
- Adding brands has a bug where the brand logo persists after adding a brand and then trying to add another brand. I have to actively delete the image and add the correct image.
The page I need help with: [log in to see the link]
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Hi there!
I can understand your concern, let me clarify this:The brands functionality introduced in 9.6.0 is automatically added to the product block on my site. I can’t edit it out.
To assist you better, could you please provide more details about what you want to edit regarding the brand features?
By default, when you assign a brand to a product, the brand title automatically appears in the product meta. However, if no brand is assigned to a product, it will not appear on the product page just like the product category
Currently, I’m not entirely sure which functionality has been added to the product block that you are unable to edit. Once we have more information, we can assist you accordingly.
How can I show the brand logo instead of the text?
By default, when you add a logo image for the brand, it will appear above the product title. However, the brand text will also be displayed in the product meta, as shown in the screenshot below:
https://go.screenpal.com/watch/cTV0X3nfrAM
If you want to remove the brand logo from the top of the product title and add the logo image in the product meta instead of text, this requires customization. Please note that we do not provide support for customizations. I can recommend WooExperts and Codeable.io as options for getting professional help. Alternatively, you can also ask your development questions in the WooCommerce Community Slack as custom code falls outside our usual scope of support.Adding brands has a bug where the brand logo persists after adding a brand and then trying to add another brand. I have to actively delete the image and add the correct image.
I’m not able to replicate that issue on my site. For better assistance, can you provide a video showing the issue on your end? For video, you may use https://loom.com or https://www.awesomescreenshot.com/.
Thank youTo assist you better, could you please provide more details about what you want to edit regarding the brand features?
By default, when you assign a brand to a product, the brand title automatically appears in the product meta. However, if no brand is assigned to a product, it will not appear on the product page just like the product category
Currently, I’m not entirely sure which functionality has been added to the product block that you are unable to edit. Once we have more information, we can assist you accordingly.
I have made a screenshot here: https://imgur.com/a/ZfFlHvT
As you can see on the right, the brand is shown under the SKU. However, when editing the page it does not show as something that can be edited in or outBy default, when you add a logo image for the brand, it will appear above the product title. However, the brand text will also be displayed in the product meta, as shown in the screenshot below:
https://go.screenpal.com/watch/cTV0X3nfrAM
If you want to remove the brand logo from the top of the product title and add the logo image in the product meta instead of text, this requires customization. Please note that we do not provide support for customizations. I can recommend WooExperts and Codeable.io as options for getting professional help. Alternatively, you can also ask your development questions in the WooCommerce Community Slack as custom code falls outside our usual scope of support.As you can see in the provided screenshot the brand logo does not appear on the page, although it is definitely there: https://imgur.com/w9ZhqoN
I’m not able to replicate that issue on my site. For better assistance, can you provide a video showing the issue on your end?
Sure, check here https://www.awesomescreenshot.com/video/35832896
As you can see the image I added to the brand stays when the brand is added. In my opinion it should clear after clicking ‘Add new brand’Hi there!
Thank you for sharing the details and screenshots:
Issue regarding cannot edit brands in backend:
I have tried to replicate that issue on my site and I can see brands appear automatically under the SKU even if we do not add the brand block in the editor. However, If you want to hide that you can use the following CSS code..single-product span.posted_in {display:none;}After that, you can use the Brand block to add the brand and customize it using the features available within the Brand block. I’ve created a short video to guide you on how to manually add the Brand block: https://go.screenpal.com/watch/cTVTXbnfuer.
Issue regarding logo:Sorry for the confusion, upon further investigation I can see brand logo was appearing just because of the theme (storefront theme) I’m using on my site. I have change the site theme from classic theme to Block theme which support full site editor and I can see logo does not appear.
Currnetly there is no option to add the brand logo on the product page, to show brand logo you need to use custom code and I would recommend WooExperts and Codeable.io as options for getting professional help. Alternatively, you can also ask your development questions in the WooCommerce Community Slack as custom code falls outside our usual scope of support.
Issue regarding Brand image not clear:The Video link you shared is not working on my end. I’m getting incorrect share key error. Could you please share the video link again?
Thank you.Would https://www.awesomescreenshot.com/video/35832896?key=ce9b08969d6bc1251518783c21f4d0b8 work for the video?
Hi @gerard-ter-beke,
Thank you for sharing the video. I tested it and was able to replicate the issue on my end. I’ve flagged this to our internal team and will follow up with you as soon as I receive any updates from them.
Thank you for your patience and understanding!
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