Support » Installing WordPress » Brand new set up – not able to get to a dashboard

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  • Also, if it makes any difference, my site is/will be

    Anonymouse? o.O Just log in directly, there is no need for a proxy or anything.

    (I don’t see anything in a support ticket that says you should use Anonymouse, which is highly confusing…)

    It was through the support chats. This is the time stamp of when it started: Aug 1, 2013 2:01:23 PM EST. I was chatting with David J. He gave me this link:

    Yesterday I went through the process of editing the DNS to point to Dreamhost [the domain is through Namecheap] when it didn’t appear to be finished today I contacted support chat again to see if I had done something wrong, which conversation boiled down to my desire to get started on the appearance of the site, which led to the anonymouse suggestion.

    Does this also happen when you log in at

    My suggestion: just reinstall WordPress manually. Create a fresh MySQL database via the DreamHost panel. Configure the user account for your website such that SSH is enabled.

    Then connect to your site via SSH and run the following:

    tar -zxvf latest.tar.gz
    mv wordpress/* ~/

    Then go to and run the install process using the MySQL database and user your created earlier.

    I also have brand new site which worked yesterday but now nothing. Can’t get to site admin, support for Bluehost or wordpress. Looks like, from these posts, that the problem may not be just with my site. If it is a crash of server or?? maybe waiting a time will resolve this? Should I start all over? Sorry, these questions probably appear simplistic but they are from a frestrated newbie. Thank you for any direction or advice

    Bluehost was recently purchased, and the new owner is reported to be having problems affecting many sites.

    NOW I understand 🙂 So … Yeah. DNS sucks and takes up to 72 hours to update everywhere. is my friend to check on the status.

    We have a subdomain you can use, via, which will let you make and you can build your site off that.

    It’s easier (ish) than Anonymouse 🙂

    (Debi – Bluehost is having a bad day with an outages. Give it a day, and if it keeps breaking, make a new topic all for yourself 🙂 )

Viewing 8 replies - 1 through 8 (of 8 total)
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