@pacfire
Hello mate!
Please share some screenshots to describe your issue.
You can use this tool to copy/paste your screenshots here easily: https://snipboard.io
Regards.
Same here after update… the brand image is twice there now on single product page. Is there a solution for that? Thanks in advance and regards!
Sorry about the delayed reply. Here is the link to the screenshot:
Is this what you need? https://snipboard.io/lGaubR.jpg
Note the Pac Fire brand logo showing twice – I’ve not changed settings – it’s just been since the last update.
@pacfire @falo
Hello mate, could you please tell us the theme or visual builder that you have installed?
Regards.
Thanks for your reply @jmatiasmastro
Our website has Storefront installed – no visual builder.
@pacfire
Hello mate, could you please send a direct message to https://www.facebook.com/quadlayers/?
Regards.
If anyone is experiencing the same problem: QuadLayers (the developers of Perfect Brands) have logged into our website as an administrator and determined that Perfect Brands is operating correctly.
They suggested there is a plugin conflict on our site. I have since systematically deactivated our plugins and have discovered the conflict is with All in One SEO – we have the pro version and have lodged the conflict – hoping for a resolution soon.
If you are having two logos (or listings, depending on your set up) appearing on a single product page (when you only have your set up programmed to only show the logo once) and you have AIOSEO installed, try deactivating AIOSEO.
@falo – if you still have issues – this might help.
Any update or work-around on this? We also have and need AIOSEO Pro and are seeing the double brand image on product pages issue.
@mpmchugh – kind of. Basically AIOSEO tried to wash their hands of it – I deactivated the Pro version and the second logo disappeared. I then reactivated the free version of AIOSEO – still no logo, so the issue is with the pro version. I replied to the ‘it’s a problem with your theme’ email from AIOSEO with the findings from the Pro/Free version and they sent me some script and directions, needed to be installed in a certain way.
My advice is to contact AIOSEO – tell them is a conflict between the two plug-ins – but ONLY the Pro Version. They should be able to find my case and deploy the same fix to your site.
Good luck.
I was able to hide the 2nd occurrence with a “.pwb-single-product-brands:nth-of-type(2) { display:none; } ” declaration, but it’d be nice to get a real fix.
That’s great – at least you have it under control!
@mpmchugh hit up AIOSEO support to get the same script fix for the Pro version 🙂 I’ve not had a problem since installation – even after updates.