Support » Plugin: Perfect Brands for WooCommerce » Brand Image Showing Twice on Single Product since last update

  • Resolved pacfire

    (@pacfire)


    Hi there everyone,

    Since the last update, the brand image on or single product page is showing twice. Is there a glitch with the plugin or is there a new setting that I’m not seeing?

    All advice on this appreciated.

    Thank you so much in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @pacfire

    Hello mate!

    Please share some screenshots to describe your issue.

    You can use this tool to copy/paste your screenshots here easily: https://snipboard.io

    Regards.

    Same here after update… the brand image is twice there now on single product page. Is there a solution for that? Thanks in advance and regards!

    Thread Starter pacfire

    (@pacfire)

    Sorry about the delayed reply. Here is the link to the screenshot:

    Is this what you need? https://snipboard.io/lGaubR.jpg

    Note the Pac Fire brand logo showing twice – I’ve not changed settings – it’s just been since the last update.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @pacfire @falo

    Hello mate, could you please tell us the theme or visual builder that you have installed?

    Regards.

    Thread Starter pacfire

    (@pacfire)

    Thanks for your reply @jmatiasmastro

    Our website has Storefront installed – no visual builder.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @pacfire

    Hello mate, could you please send a direct message to https://www.facebook.com/quadlayers/?

    Regards.

    Thread Starter pacfire

    (@pacfire)

    If anyone is experiencing the same problem: QuadLayers (the developers of Perfect Brands) have logged into our website as an administrator and determined that Perfect Brands is operating correctly.

    They suggested there is a plugin conflict on our site. I have since systematically deactivated our plugins and have discovered the conflict is with All in One SEO – we have the pro version and have lodged the conflict – hoping for a resolution soon.

    If you are having two logos (or listings, depending on your set up) appearing on a single product page (when you only have your set up programmed to only show the logo once) and you have AIOSEO installed, try deactivating AIOSEO.

    @falo – if you still have issues – this might help.

    Any update or work-around on this? We also have and need AIOSEO Pro and are seeing the double brand image on product pages issue.

    Thread Starter pacfire

    (@pacfire)

    @mpmchugh – kind of. Basically AIOSEO tried to wash their hands of it – I deactivated the Pro version and the second logo disappeared. I then reactivated the free version of AIOSEO – still no logo, so the issue is with the pro version. I replied to the ‘it’s a problem with your theme’ email from AIOSEO with the findings from the Pro/Free version and they sent me some script and directions, needed to be installed in a certain way.

    My advice is to contact AIOSEO – tell them is a conflict between the two plug-ins – but ONLY the Pro Version. They should be able to find my case and deploy the same fix to your site.

    Good luck.

    I was able to hide the 2nd occurrence with a “.pwb-single-product-brands:nth-of-type(2) { display:none; } ” declaration, but it’d be nice to get a real fix.

    Thread Starter pacfire

    (@pacfire)

    That’s great – at least you have it under control!

    @mpmchugh hit up AIOSEO support to get the same script fix for the Pro version 🙂 I’ve not had a problem since installation – even after updates.

Viewing 11 replies - 1 through 11 (of 11 total)
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