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Gravity Forms Braintree Add-On
[resolved] Braintree Payments Not Sent / Received (5 posts)

  1. jhample
    Member
    Posted 1 year ago #

    Doing test transactions in real Production of $1.00. I enter the real Credit Card info, I get a confirmation page and email confirmation and no errors. It looks like the payment goes through but it never shows up in Braintree and never shows on bank statement. I've tried both Conflict and No Conflict jQuery settings. Page with Gravity Forms Braintree is: https://orapinmarketing.com/payonline/

    Please help. Thanks!

    https://wordpress.org/plugins/gravity-forms-braintree/

  2. lukerollans
    Member
    Plugin Author

    Posted 1 year ago #

    Hi jhample,

    Please follow these steps

    1) Ensure the plugin is activated. If it is, re-activate it. This is currently a known bug.
    2) Ensure you have a Braintree feed setup on that form

    Once those two steps are confirmed, there's no reason that the plugin shouldn't work.

    PS: Why are you doing "test" transactions in production?

    Let me know how you go.

  3. lukerollans
    Member
    Plugin Author

    Posted 1 year ago #

    Marking as resolved as we've received no reply. Please re-open if the problem persists :)

  4. jhample
    Member
    Posted 1 year ago #

    This solved the issue:

    2) Ensure you have a Braintree feed setup on that form

    Thanks!

  5. lukerollans
    Member
    Plugin Author

    Posted 1 year ago #

    No problem, glad I could help.

    If you're finding the plugin useful, please consider taking a moment to rate it.

    Cheers!

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