Support » Plugin: WooCommerce Braintree Payment Gateway » Braintree/Give donation forms disappear for guests

  • Resolved sky57h


    I know this might not be the best place for this question, but I’m having a hell of a time trying to figure it out. I recently got Braintree as an add-on to the donation plugin Give. I use the Divi theme. Basically, when I’m logged in and editing the form shows up fine on the donation page and accepts payments. I used the shortcode [give_form id=”31258″]. When I log out, the form is completely gone (you’ll see a gap under “Please enter the custom amount you would like to give”).

    Other questions:
    1. At one point when I checked the shortcode, it had been converted to a wall of text by my theme – could this be the problem?
    2. There are two credit card options that appear. The first one does not include a billing section and therefore is not accepted. How can I remove this?
    3. I have the option of using the individual form’s permalink, and this does seem to work, but is there any way I can edit that page since it is generated by the gateway?

    Thanks for any tips

    The page I need help with: [log in to see the link]

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  • Plugin Author wp.insider


    Hi, This addon is for woocommerce. It has nothing to do with the give plugin. Please post your question to that other plugins support section.

Viewing 1 replies (of 1 total)
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