Support » Plugin: WooCommerce PayPal Powered by Braintree Payment Gateway » Braintree (Credit Card) Payment Failed (Status code 92202)

  • Resolved stacyduval


    Braintree (Credit Card) Payment Failed (Status code 92202: Phone must contain exactly 10 digits, and can only contain numbers, dashes, parentheses and periods.)

    I am setting up the plugin and keep getting this error. The order is not going through to Braintree. The phone number is being entered correctly. The order is being posted to orders with this failure notice.


Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Thomas Shellberg


    Automattic Happiness Engineer

    Hey there,

    This is typically caused by a conflict with a theme template customization or a customization of the Checkout fields.

    Try switching to the Twenty Sixteen/Seventeen theme to see if the issue persists. If so, then we can rule out an issue with the theme. If that doesn’t resolve it, try disabling non-WooCommerce plugins when testing this, as there might be a plugin conflict causing this problem. If it works fine with plugins disabled, re-enable them one at a time until you can determine which plugin is causing the problem.

    Let me know how that goes.

    I noticed an conflict with woocommerce 3.0.7 – all accepted payment methods disappear
    When woocommerce 3.0.6 and Idle User Logout plugins are both active I get this notice

    Oops, there was a temporary payment error. Please try another payment method or contact us to complete your transaction.
    Status code 93103: Nonce is required.

    Activating woocommerce woocommerce 3.0.6 while deactivating Idle User Logout restores functionality.
    Hope this helps iron out the bug

    We’re having the same issue on our site. Updated to latest WooCommerce and am getting that same “Oops, there was a temporary payment error”.

    Plugin Support Job


    Automattic Happiness Engineer

    @juliemarie @rickahontas can you verify that the suggestions of Thomas earlier do not solve this problem. As he indicates, it might be a customisation of the checkout fields or of the theme.

Viewing 4 replies - 1 through 4 (of 4 total)
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