Boxzilla stopped working- instead reloads page

  • Resolved jadenfox9

    (@jadenfox9)


    4 years, 5 months ago

    Hi,

    Boxzilla has stopped working on my site for some reason.

    I have the URL of the button set to: javascript:Boxzilla.show(6903);
    But when you click the button it just refreshes the page.

    settings 6903:
    Load box if any
    everywhere
    autoshow-never

    It used to work… now, no more.

    Suggestions?

    Thanks!
    Jaden 🙂

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    4 years, 5 months ago

    Hello @jadenfox9,

    I don’t see any link on your website using javascript:Boxzilla.show(6903) as the URL. Can you point me to one please?

    Thread Starter jadenfox9

    (@jadenfox9)

    4 years, 5 months ago

    Hi Danny,

    That’s the weird thing… it doesn’t show up on the page.
    But in the back end, it’s here:

    https://www.dropbox.com/s/8dp12x2yhk7cx40/Screen%20Shot%202019-11-07%20at%205.04.12%20PM.png?dl=0

    Done it this way for years…

    yngvai

    (@yngvai)

    4 years, 5 months ago

    I’m having a similar issue. I put JavaScript:Boxzilla.show(7521) as my button link, but when the page loads, the button link ends up just being my main page URL. Even when I hover the mouse over it, it will just give the URL for my home page.

    Thread Starter jadenfox9

    (@jadenfox9)

    4 years, 5 months ago

    I gave up and stopped using boxilla…

    I’ve had a number of landing pages that have stopped working over the years because of this software… decided to just aim for stable and simple rather than pop-up windows.

    Plugin Author Danny van Kooten

    (@dvankooten)

    4 years, 5 months ago

    Sorry to hear that Jaden, I have no clue what went wrong there. It’s certainly some kind of configuration or incompatibility issue, but it’s hard to debug remotely without seeing the full picture.

    @yngvai First thing to check is the “Load this box if…” setting, to make sure the Boxzilla script is properly loaded on the page you have the button link. What is it set to?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    4 years, 4 months ago

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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