• Resolved Lars

    (@labemi)


    Using Neve Pro with this add-on I experience the added Box Shadow extension for Image Block renders in Gutenberg but not on the live site.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @labemi,

    Thank you for contacting us. We tried to reproduce this issue on our side and things are working just fine. This example to show you will be live for next 40 some hours: https://unusedneed.tastewp.com/2021/11/30/image/

    Can you try on another page to make sure it’s still not working and it’s not just an issue with that particular image?

    Let us know so we could look into it. Thank you!

    stevied

    (@stevied)

    It’s not working for me on a clean 5.9 wordpress site. Also, the border setting is changing the radius of the corners of the image, not adding a border as it should.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    @stevied Would it be possible for you to reproduce the issue for us here: https://tastewp.com/

    It’s a test WordPress setup website where you can get a WP running without any signing up.

    Once you are able to reproduce it, can you send us the credentials on hardeep@themeisle.com so we could take a look?

    Thank you!

    stevied

    (@stevied)

    I just discovered the problem. How to reproduce:

    1) Add image block.
    2) Set alignment to “right”
    3) Add shadow box.
    4) Save post.
    5) Shadow box does not show.

    To fix:

    1) Edit page
    2) set alignment to “full”
    3) Adjust shadoow box setting (this step may not be necessary)
    4) Save page
    5) Shadow box shows
    6) Edit page agagin
    7) Set alignment to “right”
    8) Save page
    9) Shadowbox now shows.

    stevied

    (@stevied)

    And I can’t create a site on the link you sent me too. Captcha is too restrictive.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @stevied,

    That’s not needed, your instructions were able to help me in reproducing it on my side. Seems it happens because the HTML tag for the image changes when the Right alignment is used hence our Box Shadow extension fails to detect it.

    We will fix it and release it in the next update.

    Thank you so much for helping us in reproducing it.

    stevied

    (@stevied)

    OK, thanks.

    And I just sent you credentials for the temp site via email.

    The box border setting doesn’t show at all on that site. So there is no way to create a border without a shadow. This happens on another site I manage as well.

    On a different site I manage, the border setting shows, but it controls the radius of the image, not the border.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    @stevied I really can’t say much as our plugin only adds the Box Shadow option for Images. The Image Border settings might be being added by some other plugin. You can check if you’re also using some other block plugin on your website that adds the border settings.

    stevied

    (@stevied)

    OK, thanks. Then it must be getting added by the default WP 2022 theme. That’s the only other thing I have installed on the site.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Then you can find out by installing that on the other site (or on tastewp.com website that you made) to check.

    Let me know if that appears there.

Viewing 10 replies - 1 through 10 (of 10 total)

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