Bounced emails to subscribers

  • jimf29605

    (@jimf29605)


    9 years, 9 months ago

    I have the following message:

    at the top of the Subscribe2 | Settings page.

    I realize that this may be the cause of my problems, or at least a first place to check, but I am not a web designer and do not know what I should do to correct this as a first step. I read your Trouble Shooting page, and it suggests this is a good place to start.

    I have 150 subscribers and only about 1/2 of them (randomly) are getting new blog entry notifications.

    I called customer support for my hosting service, LunarPages, and although they tried to be helpful, they didn’t tell me what I should do except possibly to check with you folks.

    Is there a customer support number for Subscribe2? I feel that I could get this fixed quickly if I could speak with a person to walk me through the process rather than sending a number of emails back and forth over a period of days.

    Thanks in advance,

    Jim Fowler

    https://wordpress.org/plugins/subscribe2/

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  • Thread Starter jimf29605

    (@jimf29605)

    9 years, 9 months ago

    Update:

    I changed my WordPress email address (under the WordPress General Settings tab)to jfowler2@jfowlerphotography.com and set the number of recipients per email to 0 as instructed by your trouble shooting guide. That red-tagged message is no longer at the top of the Subscribe2 | Settings page.

    When I go to Subscribe2’s send email to subscribers tab and send a test email, I get nothing in my jfowler2@jfowlerphotography.com mail box. I know the address is good, because I can send an email to that address from my personal aol email account.

    I really need some help, please. I have a number of blog entries to post and I have 150 subscribers who I’m now thinking will get no notifications.

    Thanks in advance,

    Jim Fowler

Viewing 1 replies (of 1 total)
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