Support » Plugin: Bounce Handler MailPoet 3 » Bounce email address

  • Does bounce email address need to be a domain email or can I just use a regular Gmail account?

    Thanks!

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  • Tried using Gmail and I get this error when I click Does it work? Try to connect. button.

    Does this plugin work?

    Error connecting to {imap.gmail.com:993/ssl/novalidate-cert/service=imap} Can’t connect to gmail-imap.l.google.com,993: Connection refused,Can’t connect to gmail-imap.l.google.com,993: Connection refused,Can’t connect to gmail-imap.l.google.com,993: Network is unreachable

    Back again, 5 months and 2 weeks later with the same issue…

    Hello,

    First, update the plugin (if you didn’t already).

    If you try with gmail, please make sure the following things:
    1. Allow “less secure apps access” (https://support.google.com/accounts/answer/6010255)
    2. Enable IMAP support (https://support.google.com/mail/answer/7126229?hl=en)
    3. Grant access the login from our plugin (from account activity page).

    We have just tested with gmail and our plugin can successfully connect with gmail’s IMAP server.

    Thank you,
    Tikweb Team

    • This reply was modified 7 months, 2 weeks ago by Kamrul@Tikweb.
Viewing 3 replies - 1 through 3 (of 3 total)
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