Title: Bot Errors
Last modified: March 17, 2022

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# Bot Errors

 *  Resolved [sumitmalhotra](https://wordpress.org/support/users/sumitmalhotra/)
 * (@sumitmalhotra)
 * [4 years ago](https://wordpress.org/support/topic/bot-errors/)
 * I am getting the following error with Bing. Even Google doesn’t;t seem to be 
   indexing my site. I have no blocks created in WordFence so why is this happening
   please? Need help.
 * Bing bot Ip is blocked
    Site has blocked crawling by BingBot
 * Thanks,
    Sumit Malhotra
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbot-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [4 years ago](https://wordpress.org/support/topic/bot-errors/#post-15468960)
 * Hi [@sumitmalhotra](https://wordpress.org/support/users/sumitmalhotra/), thanks
   for getting in touch.
 * You can use [Snipboard](https://snipboard.io/) to show screenshots here on the
   forums, just make sure to sensor any sensitive information. It’d be useful to
   see some Live Traffic blocks with the “eye” icon clicked for more information
   on why the blocks are taking place.
 * Wordfence by no means aims to restrict SEO visibility or legitimate bots from
   the likes of Google and Bing by default so it makes me wonder if something else
   is in play. Do you have a restrictive **robots.txt**? Also, are you running Yoast
   or a similar SEO plugin on your site which should assist you in configuring everything
   properly for best visibility?
 * I had a problem even running an IP lookup for your site even though it’s visible
   in my browser, so I’m also wondering if you have an overly restrictive firewall
   as part of your hosting plan or web server setup. It would certainly be worth
   bringing this to the attention of your host and see if their support channels
   can help you out here.
 * Settings for Google bots in [Rate Limiting](https://www.wordfence.com/help/firewall/rate-limiting/)(
   click for more info), **Wordfence > All Options > Firewall Options > Advanced
   Firewall Options > Allowlisted services** also shows other allowlisted services
   such as Facebook etc.
 * If you continue to have problems, can you send a diagnostic report to **wftest
   @ wordfence . com**? You can find the link to do so at the top of the **Wordfence
   > Tools > Diagnostics** page. Then click on **“Send Report by Email”**. Please
   add your forum username where indicated and _respond here after you have sent
   it._
 * **NOTE:** It should look as follows – Screenshot of [Tools > Diagnostic > Send by Email](https://www.wordfence.com/wp-content/uploads/2021/09/diagnosticsendbyemail.png)
 * I do strongly suspect from the IP lookup issue though that there are some issues
   connecting to and from your site that would also be blocking Wordfence itself
   from working properly as they appear to be occurring before PHP even runs.
 * Thanks,
 * Peter.

Viewing 1 replies (of 1 total)

The topic ‘Bot Errors’ is closed to new replies.

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## Tags

 * [google bot](https://wordpress.org/support/topic-tag/google-bot/)

 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/bot-errors/#post-15468960)
 * Status: resolved