• Resolved jallensfl

    (@jallensfl)


    Starting a few days ago, none of the bookshelves on any of our pages are displaying at all. Not just giving empty sliders with no cover images. The entire slider does not display. There’s just a blank space.

    All I’ve been able to figure out is that in the css (wp-content/plugins/library-bookshelves/css/bookshelves.css?ver=6.4.3) there is one display section that may be causing it. Under /* Initialized slider styles */ this line may be causing it:
    .bookshelf { display: none; }

    Changing “none” to something else causes the covers to display with links that seem to work, but it is not in the correct visual format. Viewing the bookshelf by its permalink in WordPress displays correctly, but inserting it into the page by shortcode does not work at all for me. Which is strange because we’ve been doing it this way for years and it’s been fine until now.

    Any advice on how to address this? We really rely on this plugin for our site.

    • This topic was modified 1 year, 4 months ago by jallensfl.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author photonicgnostic

    (@photonicgnostic)

    The Bookshelves are meant to be hidden until the plugin’s JavaScript is loaded. That JavaScript is not present on the page.

    Are you using caching/optimization services which change how scripts are loaded? It seems the plugin’s scripts are only present on your homepage.

    Thread Starter jallensfl

    (@jallensfl)

    Thanks for the response!

    I don’t believe we are, and nothing about our caching has changed since last week when this was working. We do have a custom theme that sometimes doesn’t play well with other things. I can bring this to our developer and see if he can address it if it’s the scripts not being there.

    Is there something specific I can tell him to look for or something I can try that may help them to appear?

    Thanks!

    Plugin Author photonicgnostic

    (@photonicgnostic)

    You could use a plugin such as WP Safe Mode to switch themes & disable plugins for a logged-in user without affecting anyone else who visits the site. That may help you narrow down the source of the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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