Bookly doesn’t work on my site

  • Resolved mrhuynhanh

    (@mrhuynhanh)


    4 years ago

    I already created 3 services, 1 staff. I added shortcode to my page.
    The page showed Bookly but there’s no services, no staff to choose.

    I also cleared cache, disable all plugins, change theme to Twenty Twenty but no success.

    Please help me to check what problem.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bookly

    (@ladela)

    4 years ago

    Hi!

    We’d like to help you here but we can’t. We cannot provide any support for Bookly and Bookly Pro versions here. Please contact us directly on our site. This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site.

    imaginarytrout

    (@imaginarytrout)

    3 years, 10 months ago

    @mrhuynhanh did you ever find a solution to your problem? I have the exact same issue. we’re trying to do a simple “equipment reservation” setup. No staff really needed, just “services” which in this case is three sets of equipment.

    Plugin Author Bookly

    (@ladela)

    3 years, 10 months ago

    Hello,

    Please, check if your services are connected to the staff members and your staff members status is set up as “Public”.

    Let me know if it works for you.

    Thread Starter mrhuynhanh

    (@mrhuynhanh)

    3 years, 10 months ago

    Yes it works. Thank you Bookly

    Plugin Author Bookly

    (@ladela)

    3 years, 10 months ago

    You’re welcome.

    imaginarytrout

    (@imaginarytrout)

    3 years, 10 months ago

    All good on our end now. Thanks for the quick assistance here and through your primary support channel @ladela!

    Plugin Author Bookly

    (@ladela)

    3 years, 10 months ago

    Happy to help!
    Feel free to contact us in case you have any other questions.

Viewing 7 replies - 1 through 7 (of 7 total)
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