Support » Plugin: Salon booking system » Bookings overlapping

  • Resolved nathanrbiz25



    The bookings are overlapping when I believe I have set al the correct settings. The business only has one assistant.

    For example.

    Customer 1 booked in at 10am for 4 treatments which duration equals 02.30 so next available time should be 12:30pm

    However, the system allowed customer 2 to booked in on the same day at 10:05am.

    I have checked that the multiple customers per session is unticked under assistant.
    All times are set for services
    Customer per session is set to 1

    I am unsure what else the issue may be as it just seems to be ignoring all the settings and allowing customers to book every 5 mins.

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Author salonbooking



    we are not able to reproduce this issue on our test websites, so we should look at your own settings, you can contact us on support [at] salonbookingsystem [dot] com

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