Support » Plugin: Events Manager » Bookings made in admin have the user details from first booking

  • Resolved Mickeydblv

    (@mickeydblv)


    Hi,

    My client has Events Manager Version 5.9.7.1 & Events Manager Pro Version 2.5.1. They have not been able to update to Pro as they are a charity. PHP version is 5.6.3.7 – old but hosting company also a charity.

    When bookings are made in the admin, the first booking user’s details are duplicated in the rest of the users bookings, even if they were entered differently for each attendee.

    Has anyone else seen behaviour like this?

    Cheers,

    Michael.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Mickeydblv

    (@mickeydblv)

    Just to clarify, it’s the last user’s details which are replicated.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    since you are using an older version of EM Pro that might be one of the reasons because the latest EM Pro version already contains lots of fixes since EM Pro version 2.5.1

    Thread Starter Mickeydblv

    (@mickeydblv)

    Thanks Angelo,

    I’ll encourage the client to consider upgrading.

    Michael.

    Thread Starter Mickeydblv

    (@mickeydblv)

    Closed

    Thread Starter Mickeydblv

    (@mickeydblv)

    @angelo_nwl

    Hi, my client is a charity – they are a community support based charity and they have little money. They would really like to be sure that purchasing the updated Pro will clear their problem.

    With the problem I’ve described, that in the admin creating new bookings the last user’s details are filling in previous attendees details. So all users have the same name and address.

    Will the update fix this?

    Many thanks,

    M

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Bookings made in admin have the user details from first booking’ is closed to new replies.