Title: Booking form Last modified: August 21, 2016 --- # Booking form * Resolved [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/) * Having set one up, testing it i receive an email of pending booking, but if i approve it no email gets sent to the email that booked it (the customer) i am not requiring registration but they are inputting an email? * [https://wordpress.org/plugins/events-manager/](https://wordpress.org/plugins/events-manager/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/booking-form-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/booking-form-4/page/2/?output_format=md) * [Philip John](https://wordpress.org/support/users/philipjohn/) * (@philipjohn) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659403) * Hiya, * Have you checked other e-mails, spam folders etc? * Thanks * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659405) * yes, nothing in any * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659430) * Have you tested using a different address for the customer email address? * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659438) * yers tried several, in admin when i approve it says “Booking approved. Email Sent.” but nothing is sent * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659449) * If you hit the Test Email Settings button under Events > Settings > Email > Email Settings, do you get the test email? * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659456) * yes i do, i “as admin” also get notified of the pending booking * Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/) * (@angelo_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659549) * did you try changing your mail sending method then use gmail account to ruleout any server issue ? * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659554) * I never tried changing the sending method as i know emails are sent for everything else other than the person filling in the booking form * [Philip John](https://wordpress.org/support/users/philipjohn/) * (@philipjohn) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659584) * Do you have an approved booking e-mail configured in Events > Settings > Email? * Thanks * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659586) * in Events > Settings > Email i have no booking option, just Notification sender address in email settings I guess i need to enter `#_BOOKINGEMAIL` somewhere? * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659590) * I think what Phil was asking was whether you have content under _Booked User Emails > Confirmed booking email_ under _Events > Settings > Emails > Booking Email Templates_. * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659591) * i don’t have Booking Email Templates. I only have email settings and event submission templates * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659594) * Odd. There should be a tab called Booking Email Templates. * What version of Events Manager are you using? * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659596) * Version 5.5.2 [http://oi59.tinypic.com/6gg4u9.jpg](http://oi59.tinypic.com/6gg4u9.jpg) * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/#post-4659609) * Thanks. Looks like you don’t have Enable Bookings set to Yes under Events > Settings > General Options. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/booking-form-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/booking-form-4/page/2/?output_format=md) The topic ‘Booking form’ is closed to new replies. * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=1039078) * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/events-manager/) * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/) * 17 replies * 4 participants * Last reply from: [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/booking-form-4/page/2/#post-4659614) * Status: resolved