Support » Plugin: WooCommerce » Booking Date Information not forwarded to Order Overview and Invoice

  • aovivo


    Hi developpers and collegues,

    i am struggling with a data problem while using a booking/Ticket system with woocommerce.
    I tried out several booking systems (plug-ins) which i use for booking of workshops such as WC Ticket, Event Booking, etc…

    here is the screenshot i will refer to:

    all have the same issue in common which i tried to explain in the screenshot (link).
    Everything is stored including the venue date (Termin/Buchung – framed in pink in my screenshot) – but it never appears in any invoice or in the order overview of WC.
    This very important information is stored somewhere, i see it throughout the whole checkout process (screenshot – framed value) but when it comes to payment or invoice generated via WC its never there.

    that means: the customer gets a confirmation of payment where payment details, date of purchase, adress details etc is displayed – except the date of event that he payed for.
    so if someone books and pays the ‘product’ booking, he will never get the confirmation for which date he payed for.

    does anyone have an idea where to retrieve and how to make it somewhere visible so that invoice, confrimation emails etc can pick it up?!

    i am kinda lost here…
    i am greatful for any advice…
    my best regards

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