Title: Booking App – Scanning QR Code Method Last modified: August 16, 2021 --- # Booking App – Scanning QR Code Method * Resolved [zurichhbssd](https://wordpress.org/support/users/zurichhbssd/) * (@zurichhbssd) * [4 years, 9 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/) * i am interested in this plugin: [https://woocommerce.com/products/woocommerce-bookings/](https://woocommerce.com/products/woocommerce-bookings/) * However I can not find documentation on how EXACTLY I can check in a customer with a bar code. * I understand this plugin is required: [https://woocommerce.com/products/woocommerce-order-barcodes/](https://woocommerce.com/products/woocommerce-order-barcodes/) * The part that is NOT clear is when the buyer brings me the bar code print out– * 1. with what do I scan it? 2. how is that notification getting to the plugin so I know they had the appointment 3. how does the customer get confirmation their QR code was scanned. * Is there an APP that works perfectly with this? ( note the one you link to is no longer supported) * please walk me thru a real example of the above 1 – 3 steps * The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail. * I don’t have a site with WordPress.com yet * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbooking-app-scanning-qr-code-method%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/) * (@abwaita) * [4 years, 9 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14775042) * Hi [@zurichhbssd](https://wordpress.org/support/users/zurichhbssd/), * We’ll be happy to explain in detail. * However, as per the forum guidelines, we’re not able to discuss paid plugins on this forum. * Thus, please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * We will be able to help you further there. * Thread Starter [zurichhbssd](https://wordpress.org/support/users/zurichhbssd/) * (@zurichhbssd) * [4 years, 9 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14775455) * is this a joke? * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/) Note that we only provide assistance for those who have purchased a product at WooCommerce.com. For WooCommerce support, try the: WooCommerce Forums. * there is no place to open a ticket when I am logged in * you are the 3rd poster from wordpress that is sending me on a wild goose chase * day 3 of asking a technical question about a paid plugin and nobody knows anything * laughable * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14778314) * Hi there 👋 * As your query is directly related to Premium extensions, you will need to contact us directly at our site. - [https://woocommerce.com/contact-us/](https://woocommerce.com/contact-us/) - [https://woocommerce.com/my-account/create-a-ticket/?form=ticket](https://woocommerce.com/my-account/create-a-ticket/?form=ticket) * Please note that per the** WordPress.org forum guidelines**, we cannot provide support here for premium/paid plugins. You can learn more about this here: * [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products) * We will be more than happy to help you there 🙂 * Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/) * (@abwaita) * [4 years, 8 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14803868) * Hi, We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us. * If you have further questions, please feel free to open a new topic. * Thanks. * Thread Starter [zurichhbssd](https://wordpress.org/support/users/zurichhbssd/) * (@zurichhbssd) * [4 years, 8 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14803885) * I sent a message to support a week ago and not heard back from them. great service 🙂 * Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/) * (@abwaita) * [4 years, 8 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14806409) * Hi [@zurichhbssd](https://wordpress.org/support/users/zurichhbssd/), * It is quite unfortunate to hear about this. * Could you kindly check if a response was sent but went to another email folder like Updates, Forums, or even Spam instead of your Inbox? * If you do not find any reply, please share the ticket number here for a follow- up. * Thanks. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Booking App – Scanning QR Code Method’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [check-in](https://wordpress.org/support/topic-tag/check-in/) * [scanning](https://wordpress.org/support/topic-tag/scanning/) * 6 replies * 3 participants * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/booking-app-scanning-qr-code-method/#post-14806409) * Status: resolved