Title: BOGO bug
Last modified: December 23, 2023

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# BOGO bug

 *  Resolved [jonaspm](https://wordpress.org/support/users/jonaspm/)
 * (@jonaspm)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/bogo-bug/)
 * Dear WPHex,
 * We have installed the HexCoupon plugin in our website, however we are unable 
   to configure a BOGO coupon, we believe the plugin has a bug.
 * The issue we face is: the dropdown list of the “Customer purchases” field is 
   empty.
 * Thank you in advance and best regards,
 * Jonas
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbogo-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [wpHex](https://wordpress.org/support/users/wphex/)
 * (@wphex)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/bogo-bug/#post-17297790)
 * Dear Jonas,
 * We are really sorry to hear that you are facing troubles configuring the Bogo
   features. We are working on that and we will update the plugin very soon, hopefully
   the update will be available this week. After that you will be able to use our
   plugin seamlessly.
   If you need any further assistance with our plugin we will
   be happy to help you.Best Regards,WPHex Team.
 *  Thread Starter [jonaspm](https://wordpress.org/support/users/jonaspm/)
 * (@jonaspm)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/bogo-bug/#post-17320825)
 * I understand, looking forward that update!
   Best wishes,
 * Jonas
 *  Plugin Author [wpHex](https://wordpress.org/support/users/wphex/)
 * (@wphex)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/bogo-bug/#post-17330011)
 * Hello [@jonaspm](https://wordpress.org/support/users/jonaspm/)
 * We have resolved all the reported issues; please check them now. if you still
   find any issues or have any suggestions. It will be very helpful for us if you
   can give us 30 minutes of time for a one-on-one meeting.
 *  Plugin Author [wpHex](https://wordpress.org/support/users/wphex/)
 * (@wphex)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/bogo-bug/#post-17499082)
 * Hello
   JonasWe have not heard from you in while. You have mentioned some issues
   while using our plugin and we have solved that.We hope you can use our plugin,
   specially our main feature “BOGO”. With “BOGO” you can extend your coupon functionality
   as your desire.Please share some feedback with us about our plugin. Hope to hear
   from you soon.Best RegardsWPHex Team

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘BOGO bug’ is closed to new replies.

 * ![](https://ps.w.org/hex-coupon-for-woocommerce/assets/icon-128x128.png?rev=2979209)
 * [HexCoupon - Advanced Tools for WooCommerce Coupons, BOGO, Store Credit, Loyalty Programs, and More](https://wordpress.org/plugins/hex-coupon-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/hex-coupon-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/hex-coupon-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/hex-coupon-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/hex-coupon-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/hex-coupon-for-woocommerce/reviews/)

## Tags

 * [discount](https://wordpress.org/support/topic-tag/discount/)

 * 4 replies
 * 2 participants
 * Last reply from: [wpHex](https://wordpress.org/support/users/wphex/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/bogo-bug/#post-17499082)
 * Status: resolved