Plugin Contributor
Imagely
(@imagely)
@zfly9 – Please share the generated shortcode you are using for the specific display in the example URL.
Thanks!
– Cais.
Thread Starter
zfly9
(@zfly9)
[ngg_images source=”galleries” container_ids=”1″ display_type=”photocrati-nextgen_basic_thumbnails” override_thumbnail_settings=”1″ thumbnail_width=”384″ thumbnail_height=”384″ thumbnail_crop=”1″ images_per_page=”0″ number_of_columns=”0″ ajax_pagination=”1″ show_all_in_lightbox=”0″ use_imagebrowser_effect=”0″ show_slideshow_link=”0″ slideshow_link_text=”[Show slideshow]” template=”caption” order_by=”imagedate” order_direction=”DESC” returns=”included” maximum_entity_count=”500″]
Plugin Contributor
Imagely
(@imagely)
@zfly9 – Are you using the same size thumbnails (384 x 384) as your defaults for your galleries? Have a look under Gallery > Other Options > Thumbnail Options to check.
Also, can you share the dimensions (a rough average is fine) for the original images you are using from the gallery?
Thanks!
– Cais.
Thread Starter
zfly9
(@zfly9)
400 x 400 in the Other Options > Thumbnail Options
original images example: 3456 × 3456
I shared the link with you above. You can inspect and see original file sizes.
Plugin Contributor
Imagely
(@imagely)
@zfly9 – Are you resizing the originals when uploading and do the galleries you have concerns with use the 400 x 400 thumbnail sizes?
If the thumbnails are being dynamically resized for the gallery display then they might be losing some quality going from the 3456 size to the 384 sizes…
– Cais.
Thread Starter
zfly9
(@zfly9)
@imagely – No, like I said if you inspect the images you can see that they’re full sizes. Although I did test resizing them first and that didn’t work.
Do you have an email address so I can give you access?
Plugin Contributor
Imagely
(@imagely)
@zfly9 – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.
Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.
Thanks!
– Cais.
I am having exactly the same issue. Would you let me know how this was resolved.
seems so easy to solve. Interesting
Plugin Contributor
Imagely
(@imagely)
@belginyucelen – Please start your own topic so we can try to help you with your specific issue on your specific site.
See https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place
Thanks!
– Cais.
