• Resolved portalhope

    (@portalhope)


    I just started testing 3D FlipBook : Dflip Lite on our website to see how your product works. The first PDF we loaded using 3D FlipBook is blurry, however, when looking at the original PDF, it is fine and clear. The file is not low resolution, but online quality resolution. I tried to use different versions of the PDF and the text is still a little blurry, enough to really bother a reader.

    I would think that even basic functionality of legibly loading/reading a PDF file in the lite version should work. Perhaps there is something we are missing.

    Thank you for any help you can provide.

    • This topic was modified 1 year, 2 months ago by portalhope.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    Can you share the link to your page, so that wecan have a look at it.

    Lite and pro have same rendering capability in terms of clarity.

    Please check our examples to see if the clarity is issue in our examples too.

    Sometimes the issue is from site iself, thus we need to check the site.

    Best Regards,

    Dearhive

    Plugin Author DearHive

    (@dearhive)

    Hi,

    We have noted it down and will check it in a while.

    For now if you want to remove the link please edit and remove before you loose capability to edit the comment.

    Best Regards,

    Deepak

    Plugin Author DearHive

    (@dearhive)

    Also, the page didn’t open, there is access denied message.

    Secondly, please check our examples and provide the information we had requested.

    Also, you an check your pdf here to confirm the issue.

    https://dearflip.com/pdf-viewer/

    Thread Starter portalhope

    (@portalhope)

    Please remove the link mentioned above. I can no longer do so.

    Access is denied based on geo settings. Let me check the pdf-viewer.

    Plugin Author DearHive

    (@dearhive)

    Hi,

    We do not have permission to edit your comments. We have only 60 minutes before our comments are available for us to edit. Only WordPress moderators have access to removing/editing comments.

    Best Regards,

    DearHive

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Blurry PDF Text (Actual PDF Text is Clear)’ is closed to new replies.