Title: Blue icon not showing… XMLHttpRequest cannot load http://sumome.com/api/load/
Last modified: August 22, 2016

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# Blue icon not showing… XMLHttpRequest cannot load http://sumome.com/api/load/

 *  Resolved [felipesasaki](https://wordpress.org/support/users/felipesasaki/)
 * (@felipesasaki)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/blue-icon-not-showing-xmlhttprequest-cannot-load-httpsumomecomapiload/)
 * Hey guys!
 * Great plugin, but I’m having some trouble to access config from my macbook and
   even to to display the list builder. I believe it have something to do with browser
   security on mac, is that normal?
 * **Here is the error message from the debug:**
 * > XMLHttpRequest cannot load [http://sumome.com/api/load/](http://sumome.com/api/load/).
   > No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
   > Origin ‘[http://secundados.com.br&#8217](http://secundados.com.br&#8217); is
   > therefore not allowed access. The response had HTTP status code 502.
 * My website is:
    [http://www.secundados.com.br](http://www.secundados.com.br)
 * Thanks for your help!
 * [https://wordpress.org/plugins/sumome/](https://wordpress.org/plugins/sumome/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [RaiderKat](https://wordpress.org/support/users/raiderkat/)
 * (@raiderkat)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/blue-icon-not-showing-xmlhttprequest-cannot-load-httpsumomecomapiload/#post-5490618)
 * I’m not seeing the the icon either and i’m on a PC..any help would be great!
 *  Plugin Author [Sumo](https://wordpress.org/support/users/sumome/)
 * (@sumome)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/blue-icon-not-showing-xmlhttprequest-cannot-load-httpsumomecomapiload/#post-5490619)
 * Hey RaiderKat,
 * If you could give me more information, like your website, I can take a look. 
   Or if you could submit a ticket at [https://help.sumome.com](https://help.sumome.com)
   we can look into the issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Blue icon not showing… XMLHttpRequest cannot load http://sumome.com/api/
load/’ is closed to new replies.

 * ![](https://ps.w.org/sumome/assets/icon-256x256.png?rev=3147974)
 * [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation](https://wordpress.org/plugins/sumome/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sumome/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [Sumo](https://wordpress.org/support/users/sumome/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/blue-icon-not-showing-xmlhttprequest-cannot-load-httpsumomecomapiload/#post-5490619)
 * Status: resolved