Blue bar in popup

  • Resolved silverian4774

    (@silverian4774)


    4 years, 10 months ago

    So After I disabled the black border that would appear in the popup, this blue bar now appears temporarily and I can’t seem to get rid of it.

    The page I need help with: [log in to see the link]

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  • Bel

    (@belimperial)

    4 years, 10 months ago

    Hello @silverian4774

    Thanks for writing in and we are sorry you are having this issue on your popup.

    It seems the blue bar is not connected with the popup, but with the information or content, you have included inside the popup. Please note that popups are simply containers for html content. We don’t have a feature to automatically add additional text or elements inside the popup content.

    Could you please check our documentation Test if a Plugin or Theme Interferes with Popup Maker and see if this will help isolate the issue.

    Do you have test page we can check the popup? If you are not comfortable providing the URL here, please send us a message at https://wppopupmaker.com/support/

    I hope that helps. If your issue is resolved please take a moment to rate and review the plugin.

Viewing 1 replies (of 1 total)

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