Support » Plugin: BlossomThemes Email Newsletter » Blossom Themes email newsletter GDPR

  • Resolved Kathryn

    (@kathrynread)


    I created different newsletter subscriptions for each place that the box should show, however on the pop up it doesn’t display correctly. Consequently I presently don’t have the pop up activated on the home page

    The GDPR tick box is almost impossible to tick (just a small white vertical line visible) and there is no way to click the box away if someone doesn’t want to subscribe

    I have a convertkit a/c connected to this

    Originally I wanted to have the subscription notice on the header banner of the home page like in the demo but this was too big and ugly and I couldn’t work out how to change it to my liking

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @kathrynread,

    Can you please try adding the following CSS code via Appearance > Customize > Additional CSS?

    .single .blossomthemes-email-newsletter-wrapper form .subscribe-inner-wrap{
        display: block;
    }
    .single .blossomthemes-email-newsletter-wrapper form label .check-mark{
        display: inline-block;
    }
    .single .blossomthemes-email-newsletter-wrapper form label .check-mark{
        background: #fff;
    }

    Kindly let us know if it doesn’t work.

    Thread Starter Kathryn

    (@kathrynread)

    I added the CSS code you have mentioned above and it corrected one instance of the sign up but not the pop ups – even on the laptop I still have the GDPR box to the right of the NAme & email boxes

    eg when I go to a new blog post and the popup comes then I wouldn’t be able to tick the box, and it just looks rather unprofessional

    Hi @kathrynread,

    We checked your site and the newsletter popup didn’t show up. Maybe it was disabled at the moment.

    Please reach out to the theme support team to assist you. If there is an issue, they will release an update fixing the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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