Title: Blog not loading
Last modified: August 22, 2016

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# Blog not loading

 *  [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/)
 * Hi,
 * For the past two days, my website has not been loading. I’ve tried it on chrome
   and safari, my mobile device and on other computers than my own. Nothing seems
   to work.
 * The site I need help with is [http://checklisttheblog.com](http://checklisttheblog.com)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [tim.vodien](https://wordpress.org/support/users/timvodien/)
 * (@timvodien)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917241)
 * Seems like a plugin causing this. Try to disable all plugins by renaming the /
   wp-content/plugins folder to isolate where the issue is.
 * If website will show up then you can rename the folder back to /plugins and disable
   each plugin inside the folder 1 by 1 and check the website right after you disabled
   it and you will be able to trace which plugin is causing it.
 * You might also want to check with your web developer or web host check on the
   server error logs.
 *  Thread Starter [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917258)
 * Where can I rename this folder/ disable the plugins?
 * I’m also pretty sure I’m hosting through wordpress…
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917259)
 * Looks like your host is GoDaddy. You can use Cpanel on your hosting account to
   rename the plugins folder.
 * [https://support.godaddy.com/help/article/8884/logging-in-to-cpanel-shared-hosting](https://support.godaddy.com/help/article/8884/logging-in-to-cpanel-shared-hosting)
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917420)
 * What Bill (from your closed post) was seeing on your site is a iframe loading`
   <frameset rows=”100%,*” border=”0″>
    <frame src=”[http://www.checklisttheblog.wordpress.com&#8221](http://www.checklisttheblog.wordpress.com&#8221);
   frameborder=”0″ /> <frame frameborder=”0″ noresize /> </frameset>`
 * That is why it looks like a wordpress.com blog. But other information shows it
   hosted by GoDaddy. WordPress.org does not host accounts so like Bill suggested
   try [https://en.support.wordpress.com/](https://en.support.wordpress.com/)
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917421)
 * Is this you?
 * > Central Park Adventures
   >  Because we all had different schedules while we were
   > in NYC, I got to do a lot of exploring alone
 * I found your blog on WordPress.com.
 *  Thread Starter [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917424)
 * Yes that’s me.
 * I’m just super super confused because the wordpress.com forum told me I needed
   to come here to wordpress.org for help…
 * _“You’ve reached support for blogs hosted at WordPress.com. The site you’ve indicated,
   checklisttheblog.com, is running a self-hosted/installed version of WordPress(
   using the free WordPress.org software)._
 * To clear up any confusion, WordPress.com and WordPress.org are two different 
   entities. You can read more about that here:
 * [http://support.wordpress.com/com-vs-org/](http://support.wordpress.com/com-vs-org/)
 * Since your site is self-hosted with a different provider, support staff at WordPress.
   com do not have access to your site’s files or the ability to provide support
   for your current issue.
 * You can find support for your self-hosted WordPress site here:
 * [http://wordpress.org/support/&#8221](http://wordpress.org/support/&#8221);
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917425)
 * Update: The info I found on WP dot com does not mean you have a blog there. Sorry.
   You could have entered your blog name in getting stats from JetPack.
 * Did you ever have a WordPress.com website?
 * Do you have a user name and password for GoDaddy (do not post them here)?
 * Do you or have you paid GoDaddy for hosting?
 * If you can sign into GoDaddy follow what WPyogi said yesterday.
 * [Edit] You are definitely hosted at GoDaddy. Go here, [https://www.godaddy.com/](https://www.godaddy.com/)
   and try to sign in.
 *  Thread Starter [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917426)
 * I do have a godaddy account because that is where I bought the domain name. I
   was on the phone with them for a while this morning and they confirmed that they
   are not hosting my website.
 * I know for a fact that I paid for a domain name on godaddy and then additionally
   paid to have my website mapped through wordpress. Those were the only two services
   I ever purchased or have ever used.
 *  Thread Starter [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917427)
 * Additionally, when I sign into GoDaddy it shows that I did purchase the domain
   name, but I don’t have the hosting service.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917428)
 * What is your site on WordPress.COM?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917429)
 * Also, it looks like you only registered this domain name on March 7?
 * [http://www.whois.com/whois/checklisttheblog.com](http://www.whois.com/whois/checklisttheblog.com)
 * Did you ever have that domain name working? If your site is on WordPress.COM,
   the nameservers should be set to WordPress.COM
 *  Thread Starter [RachelChada](https://wordpress.org/support/users/rachelchada/)
 * (@rachelchada)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917434)
 * This is the only site that I’m aware I have: [http://www.checklisttheblog.com](http://www.checklisttheblog.com).
 * I never registered with wordpress.org…the only reason that I came to this forum
   was because wordpress.com sent me here.
 * I’ve only ever purchased the 1 domain name from godaddy, so I’m unaware of where
   the 2nd one came from.
 * It might have been that I didn’t actually map through wordpress.com until March
   7th.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917435)
 * There is no domain mapping here so if you have or had domain mapping, it would
   be WordPress.COM. So you’ll have to go back to them. Volunteers on their forums
   DO make mistakes referring people here – in this case, your domain name nameservers
   are set to GoDaddy so it’s a logical conclusion.
 * What second domain name are you talking about?
 * BTW, start by reading this:
 * [https://en.support.wordpress.com/domains/map-existing-domain/](https://en.support.wordpress.com/domains/map-existing-domain/)
 * See #2 – if your site is on WordPress.COM, you need to set the nameservers (on
   your GoDaddy account) to WordPress.COM.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Blog not loading’ is closed to new replies.

## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [page not loading](https://wordpress.org/support/topic-tag/page-not-loading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 13 replies
 * 4 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/blog-not-loading-7/#post-5917435)
 * Status: not resolved

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