• Resolved tiboine

    (@tiboine)


    For some reason when I add a featured image on a blog post and update the page, the featured image disappears.

    I have disabled all my plugins to no avail.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks for using Chosen!

    Could you link me to a post that currently has a Featured Image set?

    If your web host has its own caching feature, you may need to clear the cache there to get your updates to appear.

    Thread Starter tiboine

    (@tiboine)

    all of the posts have a featured image. at least they did.

    when I edit a post to re-add a featured image, it disappears the moment I click update.

    Theme Author Ben Sibley

    (@bensibley)

    It looks like you have a child theme installed, so I would recommend switching from the child theme to the normal Chosen theme and checking if this makes a difference.

    This isn’t a normal error for Chosen, so the issue is most likely coming from the child theme, a plugin, or potentially a browser extension.

    Thread Starter tiboine

    (@tiboine)

    Nope. That’s not it. I have been in contact with my domain shop. They can’t figure it out either 😂

    It’s not the theme’s fault either. Tried with some other themes as well. You can mark this as resolved.

    But if you have any idea, I’m listening 🙂

    the next move is to delete and reinstall WordPress unless someone figures it out 🙁

    Theme Author Ben Sibley

    (@bensibley)

    I’m sorry to hear that didn’t help.

    If it’s not the theme, plugins, or a browser extension, then it’s most likely an issue with the WordPress install. The good news is that re-installing is way easier than it sounds. In the Dashboard > Updates page, you’ll find a button there to re-install the newest version. I hope that helps!

    Thread Starter tiboine

    (@tiboine)

    Thanks. Didn’t know about that.
    Sadly it didn’t do much.

    Thread Starter tiboine

    (@tiboine)

    I first took a backup, then deleted the wp installation.
    Then I installed it and restored the backup.

    same issue.

    Then I restored it again, but without the original database. I downloaded and uploaded an XML backup of the posts. Then it worked.

    Theme Author Ben Sibley

    (@bensibley)

    What a strange error. Thanks so much for posting your solution here! I’ll keep this in mind for future reference.

Viewing 8 replies - 1 through 8 (of 8 total)

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