Title: Jetpack stats and sharing accounts missing!
Last modified: August 31, 2016

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# Jetpack stats and sharing accounts missing!

 *  Resolved [pikeconcept](https://wordpress.org/support/users/pikeconcept/)
 * (@pikeconcept)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/)
 * Hi, I want an issue resolved, I did a clean install of my wordpress site [http://norookiemedia.com](http://norookiemedia.com)
   and reinstalled wordpress. To my amazement, my stats and sharing data are gone.
   I connected it to the same wordpress.com account with username “norookiebeta”
   as the first installation.
 * Please help me!!!
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353365)
 * Hi there! I’ve tracked down your missing stats and subscribers, and moved them
   over to your current site. Can you please review, and let me know if they look
   correct now?
 *  Thread Starter [pikeconcept](https://wordpress.org/support/users/pikeconcept/)
 * (@pikeconcept)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353369)
 * Thanks a bunch, the stats are active now. I can see them, but the subscribers
   or sharing accounts are still not showing.
 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353371)
 * Glad to hear the stats are working! Could you let me know where you are checking
   the subscribers and sharing accounts?
 *  Thread Starter [pikeconcept](https://wordpress.org/support/users/pikeconcept/)
 * (@pikeconcept)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353372)
 * I tried reconnecting them manually but some accounts were not able to connect.
   I could’nt scroll down to click the connect button for my other subscribers from
   the wordpress dashboard. Please help!
 *  Thread Starter [pikeconcept](https://wordpress.org/support/users/pikeconcept/)
 * (@pikeconcept)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353375)
 * In the wordpress.com dashboard, under sharing. when i click connect on twiiter,
   a connect box comes up. when i close it, the subscribers comes up!
 *  Plugin Contributor [Davor](https://wordpress.org/support/users/davoraltman/)
 * (@davoraltman)
 * [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353431)
 * Hi!
 * I’ve just responded to the ticket you’ve opened with us regarding the same issue.
   In order to keep the communication at one place, I’ll close this thread and we
   can continue our discussion inside the ticket. Cheers 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Jetpack stats and sharing accounts missing!’ is closed to new replies.

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## Tags

 * [id](https://wordpress.org/support/topic-tag/id/)
 * [sharing](https://wordpress.org/support/topic-tag/sharing/)
 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 6 replies
 * 3 participants
 * Last reply from: [Davor](https://wordpress.org/support/users/davoraltman/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/blog-id/#post-7353431)
 * Status: resolved