• Resolved pixiegirl72

    (@pixiegirl72)


    We have a bunch of WP blogs – some free, some are paid. We use them to critique student artwork. We’ve never had a problem with them before. There is NOTHING I can see that would be against the terms of service. Nothing bad, nothing porno, it’s acrylic abstract art. We’ve been doing this for years. So we have a new blog starting today. I set it up a few weeks ago, no problem. We added a welcome post this morning no problem with that either. Then I went and started to invite the 65 students into it. As I was doing that they canceled the blog for terms of service. There is NO art on this blog at all yet so it can’t be that (but again it’s just abstract art). Just our welcome post. We do have paid blogs and I thought with those we were supposed to get 24/7 chat support. I can’t get that now. My only choice is to email them, which I have but nothing has been done. In the meantime we have 65 students sending us emails trying to get into the blog. I tried to just make a new blog and they won’t let me do that either. Is there some way to call them? It appears that the older blogs are still working, it’s just this one. I’m very disappointed I can get any chat help.

    Thanks for any ideas.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Yui

    (@fierevere)

    永子

    1. always have backup of your site
    2. when getting issues like this – contact your hosting and only your hosting.
    They have suspended your account, not we at WordPress.org, we dont have that possibility, at all.

    Thread Starter pixiegirl72

    (@pixiegirl72)

    The hosting is wordpress.com, it’s on the WordPress site. REally no reason at this point to back it up, there was nothing on it but my welcome post which says introduce yourself. This is NOT hosted on my site it’s on WordPress.com. Do they have any forums or support? WE use to have chat support with wordpress.com but now I’ll I’ve got is email.

    Moderator Yui

    (@fierevere)

    永子

    We are not wordpress.COM,
    https://wordpress.com/support/ you’ll need to contact their support.

    PS: difference between wordpress.COM and wordpress.ORG

    https://wordpress.com/support/com-vs-org/

    • This reply was modified 3 years, 1 month ago by Yui.
    Thread Starter pixiegirl72

    (@pixiegirl72)

    Thank you I just posted there I hope I’ll get some answers.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Blog canceled for terms of service.’ is closed to new replies.