Hello, @vadimpetrenko
IP addresses of VPN services are often used by spammers. So a single IP address can be used by both real users and spammers.
We’ll anaylyze your requests and contact you on results within 1-2 days.
Also, please, enable the option “WooCommerce checkout form” in plugin settings.
You can find Anti-Spam plugin settings here:
WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Advanced settings
Thank you.
Hello, @vadimpetrenko
We’ve analyzed your feedback. As I said in my previous reply, there is no way to find a difference between visitors when they use VPN.
Requests from your feedback were blocked due to the high spam-activity of the IP addresses.
Please, read this manual about blocking of visitors when they use VPN services:
https://cleantalk.org/help/vpn-ip-blocking
Thank you.
Also, please make sure that you enable the option “WooCommerce checkout form” in plugin settings.
It should solve the issue of blocking of the payments.
Did it help?
Thank you.
