Title: Blocks JetPack XMLRPC requests
Last modified: June 11, 2017

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# Blocks JetPack XMLRPC requests

 *  Resolved [cmaessen](https://wordpress.org/support/users/cmaessen/)
 * (@cmaessen)
 * [9 years ago](https://wordpress.org/support/topic/blocks-jetpack-xmlrpc-requests/)
 * With the latest JetPack and WP-Spamshield combination settings cannot be updated.
   WP-SpamShield blocks JetPack from communicating with your hosted WordPress install
   and thus prevents you from changing settings.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [9 years ago](https://wordpress.org/support/topic/blocks-jetpack-xmlrpc-requests/#post-9216870)
 * Hi [@cmaessen](https://wordpress.org/support/users/cmaessen/),
 * There shouldn’t be any general conflicts like that in the latest release of WP-
   SpamShield, version 1.9.13. We haven’t had any issues come up in the current 
   version.
 * Please see the sticky post at the top of the forum: [PLEASE READ BEFORE POSTING – Updated Jan 2017](https://wordpress.org/support/topic/please-read-before-posting-updated-jan-2017/).(
   Or click on the support links on the plugin’s settings page in the WP Dashboard.)
 * If you follow those Troubleshooting steps, and can’t resolve the issue, then 
   simply submit a support request at the [WP-SpamShield Support](https://www.redsandmarketing.com/plugins/wp-spamshield/support/)
   page. The way our support process works, we’ll need to email back and forth, 
   and run a few tests. Our tech support team is outstanding, and we’ll quickly 
   be able to help you resolve any issues.
 * – Scott
 *  Thread Starter [cmaessen](https://wordpress.org/support/users/cmaessen/)
 * (@cmaessen)
 * [9 years ago](https://wordpress.org/support/topic/blocks-jetpack-xmlrpc-requests/#post-9226024)
 * I can only get it to work if I disable the plugin or use the option “Disable 
   anti-spam for miscellaneous forms”. First one obviously isn’t a solution for 
   this issue and the second one introduces its own set of issues.
 * I could of course try to whitelist the JetPack server IP addresses. However, 
   that would introduce a whack-a-mole situation as JetPack uses a range of constantly
   changes IP addresses. The current ones in use are listed here: [https://jetpack.com/support/hosting-faq/](https://jetpack.com/support/hosting-faq/)
 * Though if WP-SpamShield could recognise JetPack communication as valid traffic
   it would solve this issue.
 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [9 years ago](https://wordpress.org/support/topic/blocks-jetpack-xmlrpc-requests/#post-9226042)
 * Hi [@cmaessen](https://wordpress.org/support/users/cmaessen/),
 * Please see above:
 * > If you follow those Troubleshooting steps, and can’t resolve the issue, then
   > simply submit a support request at the [WP-SpamShield Support](https://www.redsandmarketing.com/plugins/wp-spamshield/support/)
   > page.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Blocks JetPack XMLRPC requests’ is closed to new replies.

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 * [WP-SpamShield](https://wordpress.org/plugins/wp-spamshield/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-spamshield/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-spamshield/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/blocks-jetpack-xmlrpc-requests/#post-9226042)
 * Status: resolved