Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » blocks external update request, even if whitelisted

  • Resolved mc64

    (@mc64)


    when trying to update the legal texts through an external site (https://www.e-recht24.de) it does not work. It works fine with the plugin disabled. There are no entries in the log to indicate what exactly is being blocked. I whitelisted both the domain and the ip address without success. I even disabled the firewall in plugin settings, same outcome.

    the error message states: “Anti-Crawler Protection is activated for your IP ‘https://cleantalk.org/blacklists/116.203.69.211′” but when checking the same ip it says: “Search Result: 116.203.69.211 spam activity is not found. Not found any records”

    what can I do?

    • This topic was modified 7 months ago by mc64.

    The page I need help with: [log in to see the link]

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