Support » Plugin: MailPoet - emails and newsletters in WordPress » Blocking other logins

  • Resolved designbysue

    (@designbysue)


    I have installed mail poet and it seems to be functioning fine. The problem that I am having is that now I have random users signing up to the website. Not through the mail poet sign in. They are finding another way to sign in a request a user status. I believe mail poet requires the site be set to allow users to sign up and this seems to be causing the problem. How can I remove any sign up possibilities except for mail poet sign ups through the sign up for our newsletter form I have on the site? I hope someone understands my problem and can help me solve this as it is annoying to have people not interested at all in the site signing up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruna

    (@bruberries)

    Hi @designbysue,

    How can I remove any sign up possibilities except for mail poet sign ups through the sign up for our newsletter form I have on the site?

    Are you referring to WordPress Users being added to your MailPoet lists?

    You can check the MailPoet > Settings > Basics tab and make sure you have disabled two different options: sign-ups in the comments and sign-ups in the registration form.

    If the subscribers are coming from a 3rd-party form plugin, you’ll need to protect this form by adding Captcha to it.

    I hope it helps!

    Thread Starter designbysue

    (@designbysue)

    Thank you Bruna. One of those were turned on so I removed that choice (sign up in registration form) though this is not the problem. The problem is I don’t know where these other sign ups are coming from. I don’t believe I have any 3rd party plugins allowing for signups. I do have one other form on the site that I created that is sent directly and only to board members to sign up as a board member user. This form is available only with a direct link and is not accessed by robots so is not on search engines. I am trying to allow sign ups only through these 2 specific forms not the generic sign up form that is produced by WordPress. Maybe I am asking in the wrong area. Can someone tell me how to disable any wordpress user sign up forms without turning off the mail poet sign up? Or tell me where I might find the answer?

    Plugin Support Bruna

    (@bruberries)

    Hi @designbysue,

    Can someone tell me how to disable any wordpress user sign up forms without turning off the mail poet sign up?

    You can also go to your WordPress > Settings > General and uncheck the option “Membership – Anyone can register”.

    Other than that, we would need to check your other forms in order to help you further.

    Thread Starter designbysue

    (@designbysue)

    Thank you that was very helpful. I found that there is another plugin that was depending on this setting set to being true. I thought it was mail poet! Sorry about that. I am using New User Approve for the other form I talked about and they require this to be turned on. So I will next look into that plugin and what I can do about it there. Such a house of cards wordpress is!

Viewing 4 replies - 1 through 4 (of 4 total)
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