Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Blocking Download Files

  • Resolved Chris

    (@lamordnt)


    Cleantalk is blocking the download of files from our site. We have a dropdown that allows the user to choose a file type and then they select it and click a download button and it should open up a PDF in a new tab and allow the user to download it. Instead it is just opening up the same page in a new tab. When I disable clean talk it works again.

    Here is an example: https://www.afgsci.com/product/indomethacin/

    Under Certificate of Analysis is where it is occuring.

    Thanks

    The page I need help with: [log in to see the link]

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