Title: Blocked website
Last modified: September 3, 2016

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# Blocked website

 *  [movisart](https://wordpress.org/support/users/movisart/)
 * (@movisart)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/blocked-website-1/)
 * blocked all my website. Website online but all info are hidded. Do not install…

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/blocked-website-1/#post-8049220)
 * Hi movisart,
 * I have to ask, why would you post a negative review without even submitting a
   support request first?
 * There is no code in the plugin that would block your site. There may be a configuration
   issue if you’re having trouble with it.
 * Right on the main plugin page we have this notice:
 * > _As with any JS/CSS minification & caching plugin, it’s important to test, 
   > test, test._ Because of the type of plugin it is, this plugin may not work 
   > for every site out there, but that does not mean the plugin is broken. **If
   > you have any issues, please submit a [support request](http://www.redsandmarketing.com/plugins/wordpress-plugin-support/)
   > so we can look into it and make it as compatible as possible for everyone.**
 * Please ask yourself this…When developers spend so much time developing free plugins
   for the WordPress community, is it really ok to post a 1 star review without 
   making any reasonable effort to receive support? That’s simply not the right 
   way to handle things.
 * If you have an issue with something, submit a support request first, and give
   the author time to respond. We provide free support for our plugins…all you have
   to do is submit a support request at the [WordPress Plugin Support Page](http://www.redsandmarketing.com/plugins/wordpress-plugin-support/).
   We provide some of the best support out there.
 * You might want to take a moment to check out these two posts:
    - [There’s a wrong way to give plugin feedback on WordPress.org](http://chrislema.com/theres-wrong-way-give-plugin-feedback-wordpress-org/)
    - [How to Leave a Good Bad Review](https://pippinsplugins.com/how-to-leave-a-good-bad-review/)
 * I would ask that you reconsider your rating.
 * – Scott

Viewing 1 replies (of 1 total)

The topic ‘Blocked website’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/rs-head-cleaner_4d3529.svg)
 * [RS Head Cleaner Plus](https://wordpress.org/plugins/rs-head-cleaner/)
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 * 1 reply
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/blocked-website-1/#post-8049220)